Question 1

Are you still open?

Accepted Answer

We are still here for you. In the majority of our markets our trucks are still operating and picking up junk.

Question 2

What are you doing to ensure safety during COVID-19?

Accepted Answer

We take the health and welfare of our crew and customers very serously. Here’s what we’ve been incorporating into daily operations to adapt to the new normal: We maintain a 6-foot distance from every customer. Our haulers can pick up curbside, never entering your home. You can send photos to the Junk King team for a touchless price quote. You can pay for our services over the phone to limit social exposure. Gloves, masks and hand sanitizers are provided on every truck used to protect you and our haulers.

Question 3

Do you offer no contact service?

Accepted Answer

Yes, you may bring your junk to the curb, in a garage, your backyard, carport, etc and we will come by, load it up, wave and haul it away. You can even pay over the phone for a true no contact service

Question 4

May I get an estimate without someone coming to my house?

Accepted Answer

Yes, virtual estimates are always available! You can visit our website for information on how to text a picture of your junk for a free virtual estimate.

Question 5

What is curbside pick up?

Accepted Answer

Leave your junk outside, on the curb, in a side yard, backyard, carport, and our professional crews will come by, pick up and haul away without ever making contact. You can even make payment over the phone.

Question 6

What types of items do you take?

Accepted Answer

We can handle most ANYTHING and EVERYTHING, except hazardous waste. Everything from furniture and appliances to yard waste and construction debris. We unfortunately cannot take hazardous waste, for example, paints, solvents, automotive waste, and propane tanks.

Question 7

Am I able to drop off items?

Accepted Answer

At this time we do not accept drop offs.

Question 8

How does pricing work?

Accepted Answer

You only pay for the space you use. Our trucks are 20% bigger meaning better value for you.

Question 9

What forms of payment do you accept?

Accepted Answer

We accept cash, checks, and all major credit cards.

Question 10

What are your hours of operation?

Accepted Answer

Our hours of operation vary by location. Please check the Junk King location near you for hours of operation.

Question 11

What is full service junk hauling?

Accepted Answer

Junk removal is an on-demand service to have just about any kind of trash removed from your home or business. We haul large items like furniture and appliances, do full house cleanouts, offer light demolition in many markets, and pick up all kinds of trash and construction debris from real estate cleanouts. Pretty much everything and anything (except hazardous waste) can be handled by Junk King.

Question 12

How big are your trucks?

Accepted Answer

Our trucks are 20% larger than our competition. Bigger trucks mean better pricing.

Question 13

Are estimates free?

Accepted Answer

We offer free estimates as a part of our service. Our Big Red trucks show up on time at your location and provide you with a free written estimate. If you’re happy with the estimate, in most cases we will haul our items right then and there. At Junk King we want your business, so no job is too big or too small.

Question 14

What happens to the items you pick up?

Accepted Answer

Depending on the item(s) we pick up determines what certified facility we use to dispose of.

Question 15

Do you donate or recycle?

Accepted Answer

We donate to open charities and recycle all sorts of items such as textiles, all metals, plastic, and cardboard.

Question 16

Are you similar to Got Junk?

Accepted Answer

Junk King is the #1 rated service company in the United States. We operate all across the United States and into Canada, offering 20% larger trucks.

Question 17

How many crew members come to the job site?

Accepted Answer

Depending on the nature of the job determines the amount of staff to complete a job. Typically we have two guys per truck.

Question 18

Are you insured?

Accepted Answer

Yes, All locations are fully insured.

Question 19

Does your company do demolition?

Accepted Answer

We do light demolition such as small sheds or fences but do not demolition anything that is connected to your building structure.

Question 20

How does your service work?

Accepted Answer

Once we schedule a free no-obligation estimate we will send a team of 2 employees to your site to assess the situation. At that time we look at the items we will provide you with a price based on volume. Once you agree to the price we will start removing the items until completed. After the items have been loaded into our branded junk king truck, we will sweep up the area and process the invoice via a mobile device.

Question 21

How does the Junk King dumpster service work?

Accepted Answer

Once we schedule a free no-obligation estimate we will send a team of 2 employees to your site to assess the situation. At that time we look at the items we will provide you with a price based on volume. Once you agree to the price we will start removing the items until completed. After the items have been loaded into our branded junk king truck, we will sweep up the area and process the invoice via a mobile device.

Question 22

How much does it cost to rent a Junk King dumpster?

Accepted Answer

Junk King Dumpsters are priced just like our full-service offering - You only pay for the space you use! Junk King Dumpsters are not available at all Junk King locations and pricing varies on location. Use the Junk King pricing estimator to see if the self-service offering is available in your area.

Question 23

What size dumpsters does Junk King have?

Accepted Answer

The Junk King Dumpster is a 12 cubic yard, driveway friendly, debris box. To put the Junk King Dumpster in perspective, it takes up the space of one car in a 2-car driveway!

Junk King Alameda - CLOSED

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