US Creative Restoration

Reviews

• KV

  Klennth Velzeq

  Aug 21, 2026
  5.0
  We had a water heater leak in our townhouse and the water came all the way downstairs. Our laundry area and living room both got water damage. The water heater also shares a wall with our master bedroom, so they had to put containment in the bedroom too. It was a little complicated because our home only has two bedrooms and we don’t have much extra space. We were really stressed in the beginning, especially seeing containment and equipment in different areas of the house. But the team did a very good job explaining everything to us and making us feel much more relaxed about the situation. They were very professional, careful with our home, and always kept us updated about what they were doing. They made a very stressful water damage situation much easier for our family. We are very happy with their work and definitely recommend them.
• AP

  Alba Perdomo

  Aug 17, 2026
  5.0
  We had a dishwasher leak that caused significant water damage in our kitchen. Darvell responded quickly and handled the entire mitigation process. The damage required removing all of the kitchen cabinets and flooring, drying the affected areas, and completing the necessary remediation. Darvell also worked directly with our insurance company, documented the damage, and helped us through the claim process. The team was professional, responsive, and kept us informed throughout the project. I would highly recommend Darvell for water damage and remediation work.
• JI

  Jose Ibarra

  Aug 14, 2026
  5.0
  We had a water leak in our apartment that also caused damage to the unit below us. It was very stressful situation because two apartments were involved and we were not sure how everything will be handled. Darvell and his team came quickly, checked both units and explained to us what needed to be done. They did the water mitigation, drying and removed the damaged materials. What I really appreciated was Darvell helped communicate between us and the other unit and made the situation much easier for everyone. He was very patient and professional and kept both sides informed about the work. We are very thankful for their help and definitely recommend them for any water damage problem.
• KK

  Kaveh Vossoughi (Kaveh)

  Aug 14, 2026
  5.0
  Our tenant contacted us after noticing a strong mold smell coming from the bathroom. We weren’t sure where it was coming from or if there was an active water leak, so we called this restoration company to take a look. They came out and performed a very detailed inspection of the bathroom and surrounding areas. What I really appreciated was that they didn’t just tell us there was a mold issue and start working. They took the time to explain what they found, what could be causing the problem, and exactly what steps would be needed for the mold remediation. As a property owner, one of my biggest concerns was making sure our tenants felt safe and comfortable staying in the home while the remediation was being done. The team explained the containment process, safety precautions, and how they would prevent the affected area from impacting the rest of the house. That gave both us and our tenants a lot of peace of mind. Communication throughout the process was excellent, and everything was handled in a very organized and professional way. It’s not often that you deal with a company that takes the time to educate you instead of just trying to get the job done. Very happy with the service and would definitely recommend them for mold or water damage issues.
• SS

  Seyyedhassan Seyyedfatemi

  Aug 13, 2026
  5.0
  ⭐⭐⭐⭐⭐ We woke up to a pretty nasty situation—a sewer backup coming through the bathtub and water all over the bathroom. Stephen was the project manager and honestly made a stressful situation much easier to deal with. He showed up quickly, explained what needed to happen, and his crew got right to work without wasting any time. What impressed me most was how organized everything was. Stephen handled the communication with our insurance company and kept us updated instead of leaving us wondering what was going on. The crew was careful, clean, and respectful of our home. Hopefully we never have to deal with a sewer backup again, but if we do, Stephen would be the first person I call.