Fuse HVAC, Refrigeration, Electrical & Plumbing

Reviews

• NP

  Nelson Pineda

  Sep 26, 2024
  5.0
  Ilyas was very professional and was able to explain the issue and take care of the service requested. Would definitely hire again!
• SC

  Salahuddin Choudhary

  May 16, 2020
  5.0
  Great experience with Kitchen hood install!
• MM

  mareislandskunk

  Jun 7, 2019
  5.0
  Recommended for quality, customer service, and affordability. Fuse HVAC installed our air conditioning system and we were delighted with our entire experience. The project. Our home had a central heating system and we wanted to install air conditioning. Our basic research stated that, for a well functioning system, the quality of the installer may be more important than the model of AC unit. As a result, we wanted emphasize finding a reliable contractor. The bid. Our installation occurred towards the end of spring and for us an estimator arrived the same day. He spoke limited English and seemed to be in a hurry. However he was respectful, using shoe covers. He took pictures and an engineer back at the office answered our many detailed questions via text. Out of four companies, Fuse HVAC provided the best deal. Rather than quickly drafting a generic, hand-written quote, the company took the time to perform research and generated an itemized invoice identifying labor costs, parts, and model of AC unit. They accommodated our requests to upgrade the AC unit and obtain a city permit. The BBB website does show a complaint from 2017, related to warranty issues. However, Yelp reviews were encouraging, showing few complaints over years of operation. The installation. Vital and Vlad came after lunch, following a team huddle, and stayed late into the night. There was a desire to finish that night, but they eventually came back on a second day. As they rebuilt our heating and cooling closet, they performed optional tasks, such as rebuilding our intake filtration, to ensure we had clean air. We would not have known to ask for this. The project was nearly derailed when the AC unit was too bulky to maneuver around our gas meter. The company finally sent a total of four burly men to haul the unit in the air. Despite these challenges, the men worked patiently and cheerfully. We appreciated their care and diligence. Other notes. The company communicated via both email and text. Sometimes a visit was scheduled before asking for our availability. However, the appointment was sent to us, giving us a chance to reschedule if needed. We were happy with our AC service, just in time for the summer.

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