Conklin Bros.

Reviews

• KU

  kamalpreet uppal

  Jun 16, 2026
  1.0
  I had a very disappointing experience with this company. When I visited the San Jose store, I clearly explained that I needed carpet that was available in stock and ready for shipment. The staff showed me options, and I selected a color after being assured it was available and would be delivered on Tuesday. However, on Monday, I was informed that they did not have enough stock for the selected color and was asked to choose another option. Since I had already scheduled my contractor for installation on Tuesday, I had no choice but to change the color. On Thursday, the delivery arrived without proper communication. The carpet was simply left in my driveway with only a phone call—no message, no prior notification, and no estimated arrival time. Overall, the service felt unprofessional and unreliable, and the experience did not match what was promised. I would not recommend this company based on my experience
• GG

  G G

  Jun 11, 2026
  1.0
  This horrible experience was a classic bait and switch. The glowing promises made by Daryl Zweigle during the sales process had absolutely nothing to do with the terrible workmanship I received. Daryl never mentioned that he wouldn't be doing the work. The email bid came from Daryl at Conklin Bros. but apparently Mariano's Hardwood Floors does Conklin Bros. floors. Daryl repeated ad nauseam about his 40 years experience and after I realized that Mariano would be doing the floor, he touted Mariano's 40 years experience --and that I was getting 80 years experience, yet the quality of the hardwood floor installation promised was nowhere to be found and that was just a sales pitch. Decades of claimed expertise doesn't guarantee competence, quality or accountability. Mariano was a no show no call and couldn't be bothered to come look at the job before the installation. He sent someone that he uses from yet another company for the installation. So much for 80 years experience. The red oak hardwood installation of two bedrooms and hallway is riddled with defects and workmanship issues. The problems were serious enough that I hired a certified flooring inspector who documented numerous deficiencies in a formal report. Rather than taking any responsibilty or working towards a resolution, Mariano argued and dismissed every finding refusing to make the necessary repairs and stopped responding altogether. Daryl's only reply was-- call Mariano. Subpar installation and no accountability, I strongly recommend not dealing with any of them.
• PB

  Pamela Burkhardt

  May 2, 2026
  5.0
  5/5 stars - Customer care, product quality and professionalism were top notch. I recently bought carpet from Conklin, that was cut and surged into a staircase runner. Maddy was friendly, knowledgeable, and helped me select the right product for my home. She was reliable without fail, showing up on time for appointments and keeping me up to date with product information. The quality of the flooring is excellent and the professional installation was 10/10! I would recommend Conklin Bros for any residential flooring project.
• DB

  Debbie Blackwell

  Apr 20, 2026
  5.0
  This is the third project that I’ve done with Conklin Bros., and once again very pleased with the process, the timing, and the installation. Highly recommend!!
• RG

  Robert Guillot

  Apr 15, 2026
  5.0
  The showroom staff were very knowledgeable, friendly and helpful. The installers were on time and easy to communicate with. They helped make detailed decisions regarding the floor installation. i’m very pleased with the result and I feel like it was worth the investment.

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