Conklin Bros.

Reviews

• RM

  Rea Montelongo

  Jul 9, 2026
  5.0
  We had a great experience with this carpet installation team. They were professional, friendly, and worked very efficiently. The installation was completed quickly, and the new carpet looks amazing. They paid attention to the details and left everything clean when they finished. I highly recommend them to anyone looking for quality carpet installation. Thank you for the excellent work!
• CD

  Craig D

  Jul 2, 2026
  1.0
  I seldom write a negative review, but in this case it’s very justified. I have used Conklin Bros Floor Covering in San Jose for several years. And I always work with the salesperson named Tom. Prior to Tom joining Conklin Bros several years ago, I used Tom when he worked for a prior floor covering company. During the last 20+ years I can recall 16 different floor covering jobs Tom has sold to me and they all went smoothly. Recently, I had a very large luxury vinyl flooring (artificial hardwood) job done and it was horrible. The first installer used a liquid to pour onto wood underlayment to level out a depression. As it dried over the next few days, it leaked into the floor below and down a freshly painted wall. There was no offer by Conklin to reimburse me for the painter to repaint the wall. Also, a leveling compound that is the consistency of toothpaste is used for such a situation, and I have seen prior installers from Conklin Bros use this. When I asked this installer why he didn’t use this product he said he never heard of it. Due to health reasons, this installer was unable to complete the job, and a second installer was assigned to complete the work. The second installer left large gaps, a lot more than what is needed for floor expansion, in 3 places and did a horrible job joining a threshold to where it meets the baseboard. A total shlock job. I took photos and sent them to Tom and the installer returned to make the corrections. The installer never made these corrections. Tom called to see when my final payment would be received and I asked if the two of us could meet because the installer is unable to understand what he needs to do despite my sending photos of what needed to be done. Tom, in a very huffy voice, said that he was not going to return and wanted to know when the final payment would arrive. I told Tom that I was not going to pay the $7,000+ balance until the 3 small problems were corrected. Tom said, “Okay then – I’ll file a Mechanics Lien on the property” and hung up. First, he cannot file such a lien without first suing me in court and obtaining a court judgment should his case be successful. I decided to pay the $7,000+, less $500 so I could hire another company to perform the corrections. I felt this was fair. For a salesperson who has sold me 16 prior floor covering jobs over 20 years this is how Tom acted. Think how he would treat you if you were using him for the first time and did not have 16 prior jobs under your belt. Stay away from this place and especially Tom. Conklin, currently has horrible installers. - Craig
• KU

  kamalpreet uppal

  Jun 16, 2026
  1.0
  I had a very disappointing experience with this company. When I visited the San Jose store, I clearly explained that I needed carpet that was available in stock and ready for shipment. The staff showed me options, and I selected a color after being assured it was available and would be delivered on Tuesday. However, on Monday, I was informed that they did not have enough stock for the selected color and was asked to choose another option. Since I had already scheduled my contractor for installation on Tuesday, I had no choice but to change the color. On Thursday, the delivery arrived without proper communication. The carpet was simply left in my driveway with only a phone call—no message, no prior notification, and no estimated arrival time. Overall, the service felt unprofessional and unreliable, and the experience did not match what was promised. I would not recommend this company based on my experience
• GG

  G G

  Jun 11, 2026
  1.0
  This horrible experience was a classic bait and switch. The glowing promises made by Daryl Zweigle during the sales process had absolutely nothing to do with the terrible workmanship I received. Daryl never mentioned that he wouldn't be doing the work. The email bid came from Daryl at Conklin Bros. but apparently Mariano's Hardwood Floors does Conklin Bros. floors. Daryl repeated ad nauseam about his 40 years experience and after I realized that Mariano would be doing the floor, he touted Mariano's 40 years experience --and that I was getting 80 years experience, yet the quality of the hardwood floor installation promised was nowhere to be found and that was just a sales pitch. Decades of claimed expertise doesn't guarantee competence, quality or accountability. Mariano was a no show no call and couldn't be bothered to come look at the job before the installation. He sent someone that he uses from yet another company for the installation. So much for 80 years experience. The red oak hardwood installation of two bedrooms and hallway is riddled with defects and workmanship issues. The problems were serious enough that I hired a certified flooring inspector who documented numerous deficiencies in a formal report. Rather than taking any responsibilty or working towards a resolution, Mariano argued and dismissed every finding refusing to make the necessary repairs and stopped responding altogether. Daryl's only reply was-- call Mariano. Subpar installation and no accountability, I strongly recommend not dealing with any of them.
• PB

  Pamela Burkhardt

  May 2, 2026
  5.0
  5/5 stars - Customer care, product quality and professionalism were top notch. I recently bought carpet from Conklin, that was cut and surged into a staircase runner. Maddy was friendly, knowledgeable, and helped me select the right product for my home. She was reliable without fail, showing up on time for appointments and keeping me up to date with product information. The quality of the flooring is excellent and the professional installation was 10/10! I would recommend Conklin Bros for any residential flooring project.

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