Year Round Heating & Air Conditioning

Reviews

• DT

  Delfina Tores

  4 days ago
  5.0
  Josh was wonderful! Very informative. We had another company come out to service our 22 year old HVAC system and all they did was replace the fuse rather than addressing the issue or to go above and beyond to find the cause of the blown out fuse. Josh was able to come out and work beyond his normal ours to actually diagnose the real issue of our 22 year old AC. The last company that came out the year before when we had the same issue said that we just needed to replace our old system. There was no expiation way, just that the unit needed to be replaced. Josh was able to provide me with detailed information as to what was exactly going on with my unit. It was so detailed!! Photos and all. He was very thorough. Josh came in with a clean white shirt and clean hands. Then left with dirt, grind and grit! Thank you Josh for spending the time to address the root cause. That is something the previous company didn’t do, yet plastered stickers all over our units! Thank you Josh! You really helped our family decide what we should do going forward. Josh is the best! Ask for Josh!
• KK

  K.C.

  Aug 12, 2026
  5.0
  Our technician was Nick. He was customer service at its finest! He actually came out on a Sunday and even though it was late, he had us up and running by Monday night. He got the part we needed and even though after a long hot day, he was here at 8:15 pm! This is my 85+ yrs parents house and they were pretty good for 4 1/2 days (without air) but that Monday they went down! My niece and I raced all day to keep them (and the animals) hydrated and cool with lots of water and ice. I want to ask the owners to give this young, personable, great example of you company, a triple raise for every single thing he did. So much more than just a repair! You can ask him Thank you so very much
• MC

  Madeline Cain

  Jul 26, 2026
  1.0
  These guys came out a year ago when my AC was not working. Technician Christopher came and looked at my system and quickly determined that I had no other option but to replace the unit with a new $20,000 unit. He called in his buddy, who came into my house and asked repeatedly "so you're the home owner?" "So you're the only one here making decisions?" "You're single?" He pushed me to buy a new unit and went over financing options. Told me if I signed that day they'd give a substantial discount. I felt that this whole interaction was pretty predatory. I told the tech I would need to think about this, and get another opinion. While the tech was here, he replaced a part to get the system working for the time being. They gave me an invoice for over 1000 dollars. I told them I'd need to have my dad look at the invoice and make sure I wasn't being over charged. The invoice was vague and did not list the parts that were replaced. I asked the tech to let me know exactly what was replaced. He wrote down a list, still pretty vague. My dad said that the parts replaced should have been around 400. Not over a thousand, and even with labor, this invoice seemed pretty unreasonable. I called the company back to discuss. They would not tell me exactly what parts they put in, and ultimately decided to drop the invoice completely. My assumption at this point was that they knew they were being shady. Fast forward to now. My system is freezing and not working properly. The tech from another much more honest company that came out today said that tests are showing multiple types of refrigerant, which could be causing my issue. I called year round to let them know that they should have drained the system before adding another type of refrigerant, and they maintain that they never added any refrigerant when they were here last. I think that this company is not taking accountability. I let them know I'd be leaving a review to share my bad experience. Shortly after I received a call from the owner of the company. He asked me to explain my issue, and when I did he denied that his techs would ever act in the predatory manner I described. I told him I did not wish to speak with him any more as he was not taking any accountability, and that this in fact was my experience, and I would be sharing it in hopes of protecting others. I hung up the call. HE CALLED ME BACK TO THREATEN LEGAL ACTION IF I "SLANDERED" HIS COMPANY! This review is not slander. This is an honest account of my experience with this company, and I will not be bullied into not sharing. I can't imagine how many of their customers have fallen for their predatory tactics. Honestly I feel pretty nervous that these guys have my address and could retaliate. Luckily I've got cameras and will be on high alert. This guy was pretty upset over the phone.
• CH

  Carl Hood

  Jul 24, 2026
  5.0
  As someone who values honesty, quality workmanship, and professionalism, I can honestly say Julian exceeded every expectation. He arrived on time, quickly diagnosed the problem, and explained everything in a way that was easy to understand. There was no no unnecessary upselling, just straightforward, honest service from someone who clearly knows his craft. It is refreshing to meet a technician who genuinely takes pride in his work and treats your home with the same respect he would his own. What stood out to me the most was his work ethic. He wasn’t interested in simply getting the job done and moving on to the next customer. He was committed to making sure everything was repaired correctly and that we were completely satisfied before he left. That level of dedication is becoming harder and harder to find. Our air conditioning is running perfectly again, and because of the experience Julian provided, I have complete confidence in both him and Year Round. Great employees build great companies, and Julian is a perfect example of that. If every technician carried themselves with the same professionalism, integrity, and commitment to excellence, the service industry would be in a much better place. Thank you, Julian, for a job exceptionally well done. You’ve earned our trust, our business, and our recommendation. We look forward to working with you and Year Round again in the future. And my son says….looking forward to the continuation of Spider-Man talks!
• LH

  Laquita Hurns

  Jul 24, 2026
  5.0
  I rarely write reviews immediately after a service call, but Julian had such an impact that I couldn’t wait. From the moment he walked through our door, his warm smile and genuine kindness brought a sense of peace into our home. He was the true definition of professionalism, honest, knowledgeable, respectful, and a man of integrity. He took the time to explain everything clearly, never made us feel rushed, and completed the job with excellence. Most importantly, our air conditioning is working perfectly again. What impressed me most wasn’t just his technical skill, but his character. In a world where genuine customer service and kindness can seem increasingly rare, Julian reminded us that there are still people who truly care about others and take pride in serving with excellence. He represented Year Round with honor and reflected the kind of values every company hopes to have in its employees. This is actually my second experience with Year Round. The first was back in 2020, and after today’s service, I can confidently say I won’t trust another company with our HVAC needs. In fact, Julian made such a positive impression that I’m genuinely looking forward to his return tomorrow to learn more about the additional services Year Round offers. Thank you, Julian, for your professionalism, integrity, and exceptional customer care. And thank you, Year Round, for employing individuals of such outstanding character. May God continue to bless this company, its employees, and the work you do in serving your customers with excellence.

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