HavenHub

Reviews

• MY

  Melanie Young

  May 2, 2026
  1.0
  They came out we went over everything we needed done. I'm in a wheelchair due back pain. I needed these modifications in my landscaping to make it safe for me to go outside and use my swim-spa to rehab my back. It took 48hr to get the financing. So we waited and waited. After 4 months of begging to speak to anyone at the company finally the project manager did return my call. I begged for something to be done at lest the concert sidewalks to be put in. When the subcontractor came out. He explained that havenhub had not baid him for several of the jobs he had done previously. Another 6 months went by and no call from anyone at the company. All communication was done vis text. I was told that they where having a heard time finding a subcontractor that would come out to my house to do the work. I then found a contractor that would do the work for them. Yet havenhub refused pay the man. I complained to the finance people they tried to get havenhub to honor the contract. Yet after 10 month from the the date the contract started the work had not been completed. Havenhub was inbreach of our contract. We ended up using the contractor I found for HavenHub and within the project has been completed for half of what Havenhub was charged me. I will tell everyone one NEVER USE THE COMPANY.
• JF

  Jessica Fulcher

  Apr 22, 2026
  1.0
  When we were new customers, the service was great and the installation was seamless. Since the job was finished, our lawn lasted maybe five months in the front yard before we started Noticing what look like melting of the turf. We have attempted numerous times to reach their office and keep being told that they will find somebody to honor our warranty and fix the grass. It has now been going on a year and all of a sudden none of their numbers work. Nobody responds and their supposed office locations that are in Fresno do not exist. This is the most untrustworthy contractors I have ever come into contact with, and I will never support their business or share their business with anyone again. I am hoping that if you read my review, you take it as a warning to stay far away because if they mess up, they will not fix it.
• BG

  brianna garcia

  Apr 7, 2026
  1.0
  I got my yard done and it was not done correctly. They came out multiple times to fix it and it still was not done correctly. I have been trying to contact them for months and they are literally ignoring me. I have emailed, texted, and called many times and they have still not got back to me.
• MD

  Mitch Day

  Jan 13, 2026
  1.0
  STAY AWAY! We had a terrible experience with HavenHub. The two salesmen we met with were great, but we learned they were fired shortly after my contract was signed. I signed my contract in early July with a completion date of august 8th, but the project was not finished until November 2nd. HavenHub did not manage their subcontractor, during this entire process. The construction manager (CM) assigned to us was on my property for maybe 15 minutes during the initial job walk, then never returned. I was told he and all other Utah staff were fired. I asked HavenHub on multiple occasions to send a CM to my project for quality assurance and to ensure industry standards were met, but no one came to mange the subcontractor. HavenHub did send another CM from California to look at my project after some rework was finished, he wasn't happy with what he saw, but nothing came from that visit. I paid 25-30% more by hiring HavenHub than I would have if I contracted directly with a subcontractor. I justified this extra expense as the costs for HavenHub's management services, which were nonexistent. The subcontractor claimed that HavenHub had not been paying invoices for past projects, and my house would be at risk of a mechanics lien even if I paid 100% of my contract to HavenHub. I had multiple calls and text messages with upper management at HavenHub about my concerns with their lack of management, and especially the lien risks on my home, and it became very clear to me that this company is trying to protect themselves only, and they do not care about their clients. Little side note - The HavenHub salesbros and leadership seem to go on some cool retreats and trips according to their social media posts... Due to HavenHub's lack of management and unwillingness to eliminate the lien risks they had put on my home, I was compelled to solve these issues on my own all the way into December. Hiring HavenHub was a massive mistake and caused so much unnecessary stress for me and my family. I had other work, dependent on completion of this HavenHub project, lined up with a different company that has now been delayed until spring as a result of this mess caused by HavenHub. Although I managed to get the project completed and the lien risk removed, I cannot walk around my yard without being reminded of this terrible experience.
• DD

  Daniel

  Jan 9, 2026
  1.0
  We thought HavenHub was a good company and they were great at the beginning. After two months of having our artificial turf put down it was damaged and we have tried reaching out and we have had three account managers because they either quit or have been fired. We have called and called for the past 10 months and responses from them were we will get answer with no answers. I have sent emails with no response. I would truly appreciate a response back.

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