United Rentals

Reviews

• TO

  Tyler Oborn

  Nov 7, 2025
  5.0
  I drive a small company vehicle and had to make an emergency stop here to get shoring that might have been pushing it on size for capacity in my vehicle. No problem for rance though. Without damaging my vehicle this guy swiftly gets these shorings into my vehicle, looking at them I thought it to be impossible but with his expertise and experience he made it look easy. Good job
• AF

  Allan Frederick

  Nov 24, 2021
  5.0
  courteous staff and competitive piecing.
• MR

  mike robb

  Jul 26, 2018
  1.0
  I'm a contactor and rented a texture machine that did not work. Cost me half a day. They charged me the rental fee anyway. I'd stay away from this place as will all my contactor friends.
• PS

  Paul Saviez

  Apr 5, 2018
  1.0
  I am a vineyard manager in Napa Valley. United rentals is the worst rental company I have ever used and I have used a lot of them. I am only talking about the Napa store. I was supposed to have a rental 12 inch chipper on Friday it was not held for me. Also the time to pay a man to go get a chipper that was not there. Then to make things right, so they say they were going to have a chipper for me Monday morning at 8 AM. It showed up at 1 PM, I had two men waiting for this for five hours which I had to pay. When it showed up it is the wrong chipper a much bigger one that would not go up the hill to where we needed it. We tried to use it, but the teeth were so dull it jammed. For this wonderful experience they charge me $1150, I complained vehemently and they will not refund my money. They said they have to fix the machine, I have never rented a machine that if it broke it was my problem. I have to say without a doubt, the assistant manager and the Napa store of United rentals will never see me again and I will never give them a good word. I will actually love to tell the world about how bad they act. The worst business practices I have ever seen.

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