Honey's Air & Solar

Reviews

• CB

  Cheri Bye

  3 days ago
  5.0
  Tony was friendly, professional & informative. He checked all aspects of the maintenance for our air conditioning/heating system..roof, attic, & inside our home. He was very thorough, taking care of our unit with such precision. He gave me peace of mind about our system and he did so with kindness. Thank you Honeys’Air for a very valuable employee and expert service.
• RJ

  Robin J

  Sep 24, 2026
  1.0
  My problem is that I was informed by the tech that there was a $330 fee for a safety hook required for the scheduled service. I feel that the company should have informed me of this hidden charge that is NOT covered under my service contract. Last time I called Honey’s when an error message occurred I was not told of the charges beforehand. I pay for a service contract then still get charged for a service call. I been paying for a service contract that I cannot use until they show up. I don’t appreciate being charged monthly for a service contract that is of no use.
• RV

  Robert Victorino

  Sep 22, 2026
  5.0
  Service Tech for Honey Air introduced himself in a text prior to showing up with a photo which I Thought was Awesome I knew his name and Face He showed up when he said and was very polite and professional I was very impressed with him Professionalism and he inspected my A/C system and Explained Everything and showed me Photos of what I needed I was impressed and he gave me three options and Explained the best way to proceed that will save me money I have used other Companies and was impressed with Homey All the Other Companies just gave me one Price and no Alternatives Great Job Stephen
• MA

  Manilyn Acio

  Sep 19, 2026
  5.0
  I had a fantastic experience with Honey’s Air & Solar, and I want to give a special shoutout to Daniel! He provided exceptional service when working on my air conditioning system. He was professional, thorough, and took the time to make sure everything was running perfectly. It’s hard to find technicians who are this knowledgeable and polite. Five stars all around—thank you, Daniel, and the Honey's team!
• LP

  Louie Perez

  Sep 3, 2026
  1.0
  Very Disappointed With the Service and How This Was Handled I purchased a new A/C and furnace system from Honey's Air & Solar around 2022-2023, expecting that buying a new system would mean reliable equipment and good customer service. Unfortunately, that hasn't been my experience. About a year after the installation, in 2024, the system started leaking from a flare. Honey's came out, repaired the flare, and added Freon. Since then, I've had a friend who owns a local HVAC company replace my air filter every six months and check the system, so I have continued to maintain it. Around July of this year, I noticed water coming through the sheetrock around the furnace. I removed the filter and found that it was wet. I also noticed condensation on the copper lines, with water dripping onto the filter. The bottom of the filter housing had filled with water, causing damage to my drywall and the surrounding area. I called Honey's Air & Solar to explain what was happening, and instead of feeling like they were interested in helping me figure out why a relatively new system was leaking again, I was accused of neglecting the system and essentially told it was my fault. They eventually sent out a technician, Chris. He couldn't find an obvious leak at the time, but told me the system appeared to be leaking again and that he needed to add Freon and dye so they could hopefully locate the leak later. I was told the service call would be $89 plus the Freon, which came out to around $122. I was also told they would need to return to locate the leak. Then on 8/1/26, I received a message from Marina saying that my $12.99 service plan payment had failed. I was confused because I had never knowingly signed up for a service plan. When I questioned it, I was told, essentially, "You signed for it, so you did." The way this was communicated came across as very condescending and rude. If I had been properly informed about the service plan and what I was agreeing to, I may have considered keeping it, but after that interaction, I told them I didn't want it. Now I'm being told that just coming back to locate the leak will cost $725. And if they determine that it's a new leak, I'm being told the repair could cost more than $2,000. This is what I find extremely frustrating: this is supposed to be a new system. It has already had a leak in the past, has been maintained, and is now leaking again and causing water damage inside my home. I will give Anthony, the service manager, credit for offering to cut the leak-search charge in half. I appreciate that gesture, but I'm still left wondering why I'm facing hundreds or potentially thousands of dollars in costs on a relatively new system that has already had problems. My biggest issue isn't simply the money. It's the way this situation has been handled and the feeling that the responsibility is being pushed onto the homeowner rather than Honey's standing behind the system they sold and installed. If you're considering purchasing a new HVAC system, I strongly recommend asking very detailed questions about the warranty, service plan, leak repairs, and exactly what costs you could be responsible for if something goes wrong after the first year. At this point, I expected much better from a company that sold me a new HVAC system.

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