911 Hazmat Cleanup

Reviews

• JS

  Jay Singh

  Sep 17, 2026
  5.0
  This is the first time I have to use a company to dispose biohazard material. I had a great experience. Everything is done professionally. They had great communications. They had great links to the pictures. I would definitely recommend using them for any of your biohazard disposable needs.
• PZ

  Patrick Zamora

  Aug 31, 2026
  1.0
  If you’re going to spend thousands of dollars to have your property professionally cleaned, spend it with a company that will actually leave your property secured. I hired 911 Hazmat to clean my property and set up a lockbox specifically so their crew could access the property. The lockbox had a code that was provided only to their crew. After completing the cleanup, they sent me a photo indicating that the property had been secured. However, when I arrived at the property approximately two weeks later, I found the lockbox with the code still entered, the key not secured inside the lockbox, and multiple doors, the back sliding door, and the gate left unlocked/open. Thankfully, I did not find any damage or vandalism, but I was extremely concerned about what could have happened during those two weeks. When I contacted the company, they assured me that the property had been locked and that the key had been left in the lockbox. They provided me with a blurry photo of the front door and lockbox as their documentation. I explained that I found the lockbox with the code still entered and that their crew were the only people provided that code. I also explained that simply putting the key back into the lockbox without clearing the tumbler/code does not mean the property was properly secured. I asked whether they had an SOP for properly using and securing a lockbox. I never received an answer. So, I decided to provide them with a Lockbox Lockout Procedure myself, so hopefully no one else has to deal with this type of stress, suffering, and unnecessary worry after trusting a company with their property. I even asked them to simply make the situation right and cover the $250 cost to have the property re-keyed. There was no additional damage, so I thought this would be a simple way to resolve the situation. Unfortunately, they refused to take responsibility or work anything out with me. I’m posting this review because I hope the next customer doesn’t have to go through the same experience—especially after already spending thousands of dollars dealing with a property that required professional hazmat cleanup. My recommendation: spend your money with a company that takes securing your property seriously and takes responsibility when something goes wrong. Lockbox Lockout Procedure I Provided Them 1. Access the Lockbox Enter the assigned lockbox code and open the lockbox. 2. Clear the Code After opening the lockbox, clear or reset the code so it is no longer set. 3. Secure the Lockbox Return the key to the lockbox, lift the shield, and place it in the secured position. Verify that the lockbox is fully closed and secured. 4. Take Photos * Take a clear, close-up photo before clearing the code, showing the code entered or set. * Take a clear, close-up photo after the code has been cleared. * Take a clear, close-up photo of the shield in the secured position. 5. Photo Quality All photos must be clear, close-up, and in focus, and clearly show the code status and confirm that the lockbox and shield have been properly secured.
• BF

  brenda fransaw

  Jul 31, 2026
  5.0
  This company was wonderful from the moment of contact Kimberly gave me information that I had no idea that I can go through my insurance company she immediately got right on it she's been in contact with my insurance company the HazMat team came out they did their jobs they were very thorough they were very understanding I really appreciate it that first day I got lunch that I didn't expect to get which made it really easy I'm going through what I'm going through right now I will highly recommend them to anyone so definitely five stars definitely five stars thank you Kimberly for your efforts
• AC

  Amanda Chapman

  Jul 29, 2026
  5.0
  I was so scared to start the process and put it off for months. They made it so easy from beginning to end. Alejandro was kind and professional. The team was punctual and respectful to myself, my cats, and my property. They gave me my home back and lifted me out of a depression that I wasn’t aware had gotten so bad. I would give them five million stars if I could! Thank you so much!
• TR

  Tanja Odzak, Realtor

  Jul 27, 2026
  5.0
  As a Realtor, I've had the opportunity to work with 911 Hazmat Cleanup on multiple occasions, and I can say with complete confidence that they are one of the most professional and compassionate companies I've partnered with. Many of the situations that require their services involve families going through some of the most difficult moments of their lives. Kimberly and Sean consistently approach every client with kindness, patience, and genuine empathy. They understand that this is about much more than cleaning a property—it's about helping people move forward during an incredibly stressful and emotional time. From my perspective, communication is outstanding. Kimberly keeps everyone informed throughout the process, while Sean and the team deliver exceptional work with great attention to detail. They are dependable, responsive, and always conduct themselves with professionalism, giving both clients and me complete confidence that everything is being handled properly. Having a trusted partner like 911 Hazmat Cleanup has been invaluable to my business. I never hesitate to refer them because I know they'll treat my clients with the same level of care and respect that I strive to provide myself. If you're looking for a company that combines expertise, integrity, and compassion, I wholeheartedly recommend 911 Hazmat Cleanup.

Frequently Asked Questions About 911 Hazmat Cleanup