Red Lilly Plumbing

Reviews

• CC

  Cheetah

  1 day ago
  4.0
  Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to contact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
• BK

  Beny Korotkin

  3 days ago
  5.0
  Excellent work and no upselling BS! I scheduled with Red Lilly after another plumber failed to perform the work. They arrived the next day, right on time. Charles first inspected the line with a camera and determined that, because of the location of the roots, snaking the line was a better option than hydro jetting. They cleared the roots very quickly, then video-tested the entire drain line from the house all the way to the street. Most importantly, they didn’t try to upsell me on replacing the sewer line like many other companies did in the past. Charles was very knowledgeable and professional, the price was right, and the whole experience was excellent. I’ll definitely use Red Lilly again.
• SO

  S. Ona.

  5 days ago
  1.0
  They were advertising in details , with photos , that they do yard drainage. Outdoor plumbing . I called two times and she said we don’t do this type of service. Misleading adds …
• BY

  Brian Yorkey

  Sep 21, 2026
  5.0
  FINAL EDIT: At the end of the day, they are awesome. THE JOURNEY (tl;dr: Miscommunications. Upset. Reachout. Remedy. All well.) Just spoke with Melanie at Red Lily. It seems, as best she could tell, that there was a glitch in their communications software, and it seemed like it could not ring me when in reality it was not ringing through to my phone. (This played out just now as it took her two tries to hear me when I answered my phone.) Mealine seems committed to making it right in a meaningful way. I'm going to provisionally upgrade the rating to four stars, and will add a fifth once service is complete. If you are annoyed at the length and persnickety nature of this review, I apologize, and yet, maybe this information / saga will be useful. (For transparency, previous entries are below:) Office lies. ETA: They claim they tried to reach me — they left no voicemails, my phone (on all day) showed no missed calls. They confirmed my appointment with a text saying if I needed to CHANGE it I should call. Why not text again if they were unable to reach me by phone? They're lying. They did not attempt to reach me. When I finally reached the office they were polite but took no accountability.
• TP

  Tristan Park

  Sep 16, 2026
  1.0
  This review isn’t about the technical work of the technicians, but about the company's poor communication and misleading billing. I scheduled an inspection for my HVAC system to see what work needed to be done. We set up an appointment between 11:00 AM and 1:00 PM. The day before the service, someone called asking to move it to 10:00 AM – 12:00 PM. I agreed. The next day, the technician didn't show up until 2:30 PM, and no one communicated the delay. After the inspection, I expected a quote for the necessary repairs. Instead, I just received a random text asking for feedback on the visit. When I texted back asking where my quote was, they said they would send an invoice for the inspection. I told them I thought it was a free estimate, and they replied that estimates are free, but "inspections and diagnostics" are not. I wasn't told there was a fee for a technician to inspect the HVAC system, and they didn't tell me the price. I told them fine, send the bill and the repair quote. It took them over two weeks to send a $185 bill (just to look at it), which basically claimed the HVAC unit was fine and working and no repairs were needed. Meanwhile, another company came out who was NOT late, did NOT charge for an "inspection," and sent me a quote for repairs. Their technician assessed that the capacitor was near the end of its life. I agreed to replace it, and now my AC is working well.