Preferred Kitchen & Bath

Reviews

• AN

  Andrey Nersesov

  May 25, 2026
  5.0
  We couldn’t be happier with our experience working with Preferred Kitchen and Bath. From the start, Julie, Suzy and the team made us feel taken care of. They really listened to what we wanted and made thoughtful recommendations throughout the design process leveraging their extensive expertise. As a result, they brought our vision to life even better than we expected. We are grateful for their work and craftsmanship, and we absolutely love our new kitchen.
• DW

  Ding Ho Wong

  Apr 15, 2026
  5.0
  From start to finish, our experience with Preferred Kitchen and Bath was nothing short of extraordinary—truly a five-star, best-in-class renovation journey in every possible way. After the phenomenal job they did renovating our three bathrooms several years ago, we did not hesitate to bring back the same team to transform our first floor. This new project included our kitchen, bar area, family room, laundry room, and a curved staircase—and once again, they exceeded every expectation we had, and then some. Their design vision is simply exceptional. Julie Wu, the incredibly talented owner and designer, brought a level of creativity, sophistication, and thoughtful detail that elevated every space beyond what we imagined possible. Her ability to blend aesthetics with functionality is extraordinary. Suzy, the project manager, was absolutely outstanding—organized, communicative, proactive, and always one step ahead. Patricia, the assistant designer, was equally fantastic, providing the initial planning and supporting the project. What truly sets Preferred Kitchen and Bath apart is their seamless, all-inclusive approach. They provided a single point of contact for everything—design, advice on material and appliance selection, purchasing, plan development, and every phase of construction including demo, electrical, plumbing, installation, painting, and finishing. This level of coordination made the entire process remarkably smooth, stress-free, and efficient. The construction contractor, Jose, and his team of craftsmen were phenomenal—true masters of their trades. Their workmanship was impeccable, their attention to detail was flawless, and their pride in their craft was evident in every inch of our home. Every member of the team was respectful, highly skilled, experienced, prompt, and incredibly receptive to our questions and input. They worked with precision, care, and efficiency at all times. Even more impressive was their ability to adapt gracefully to any unforeseen circumstances and changes along the way. Challenges were handled with professionalism, creativity, and speed, without ever compromising quality or the timeline. Speaking of timeline—they finished on time, exactly as promised, which is almost unheard of in major renovation projects. At the end of the project, they even provided a full cleanup crew, leaving our home spotless and ready to host a large family Thanksgiving dinner. The value that Preferred Kitchen and Bath delivers is simply outstanding. The cost was completely aligned with the exceptional quality of their design, craftsmanship, services, and overall experience. Preferred Kitchen and Bath is, without a doubt, the gold standard in home renovation. Their work is superior, their commitment to excellence is unmatched, their team is world-class, and their results are breathtaking. We could not be happier and would recommend them with the highest possible enthusiasm to anyone looking for a truly exceptional renovation experience.
• PZ

  Pamela Von Zup

  Jan 18, 2025
  5.0
  We recently renovated our kitchen with Preferred Kitchen and Bath and would highly recommend this company. Working with Julie and staff was a seamless process and we couldn’t be more delighted with the outcome. They kept us updated throughout and finished within the projected timeframe. They were very clean and respectful of our home, keeping the workspace and adjacent areas covered and neatly maintained. We are so pleased with the results of our new kitchen. It’s beautiful and more functional and the quality is unsurpassed. Thank you again for everything you did.
• KY

  Kai yin

  Jul 31, 2023
  5.0
  As a homeowner, I had always dreamt of having a kitchen and bath that exuded both elegance and functionality. After much contemplation and research, I decided to entrust my dreams to Preferred Kitchen and Bath in Lake Forest CA, and I can confidently say that this decision has been nothing short of outstanding. The transformation they brought to my home through their kitchen and bath remodel services is truly remarkable. From the initial consultation to the final finishing touches, the team at Preferred Kitchen and Bath demonstrated the utmost professionalism, expertise, and dedication. Julie paid keen attention to my ideas and requirements, skillfully incorporating them into the overall plan. She offered valuable insights, suggesting creative and practical solutions that I hadn't considered before. It was evident that Julie genuinely invested in creating spaces that aligned perfectly with my vision. The kitchen remodel was a work of art. They managed to strike a harmonious balance between modern aesthetics and functional design. The cabinetry, countertops, and fixtures were meticulously chosen to complement one another, creating an inviting and efficient workspace. The addition of a kitchen island was a game-changer, providing both extra storage and a perfect spot for entertaining guests. The lighting choices were spot-on, adding warmth and enhancing the overall ambiance of the room. As for the bath remodel, it was equally impressive. They turned my outdated bathroom into a luxurious retreat. The new fixtures, marbles, and fittings oozed elegance and style. The incorporation of smart storage solutions and space-saving ideas helped maximize the available space without compromising on comfort. Every little detail was handled with care, resulting in a bathroom that feels like a high-end spa. Throughout the remodeling process, Suzy maintained clear communication and transparency. She kept me updated on the progress, promptly addressed any concerns or questions, and stayed within the agreed-upon timeline and budget. The level of professionalism exhibited by their team, Derek, Damien, and so many others, and their commitment to quality left a lasting impression on me. What truly sets Preferred Kitchen and Bath apart is their passion for customer satisfaction. They went above and beyond to ensure I was completely thrilled with the final outcome. Even after the project's completion, they followed up to ensure everything was working flawlessly and that I was satisfied with their work. In conclusion, I am overjoyed with the kitchen and bath remodel carried out by Preferred Kitchen and Bath. They have turned my house into a home that is more elegant and comfortable than all the top hotels and resorts I have been to. I can't thank them enough for making my dream a reality. If you are considering a kitchen and bath remodel, I wholeheartedly recommend Preferred Kitchen and Bath for their professionalism, craftsmanship, and dedication to delivering exceptional results. They are the epitome of excellence in the remodeling industry. Kyle Y.

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