John Stevenson Plumbing Heating & Air

Reviews

• JC

  J C

  2 days ago
  5.0
  Joe and Brent came out to help map out a pipe. The job was done quick and professionally. They also did a home evaluation of our water quality and equipment at no charge. Overall very professional, would hire again!
• JW

  Jessica Wright

  3 days ago
  5.0
  Jordan and Tom did a great job inspecting and providing support for our mini splits. They were professional, communicated their arrival and answered all my questions. They are honest and reliable. I highly recommend John Stevenson Plumbing.
• MM

  Mitchell

  Aug 13, 2026
  5.0
  Joe and Brent were awesome! Responded quickly to my emergency. Explained options to resolve the issue, answered my questions, and completed the job timely and to my satisfaction. Provided detailed instructions on how to ensure the fix worked and contact info if I had follow up questions or issues.
• AA

  Algene Adams

  Aug 12, 2026
  5.0
  Anthony did an outstanding job. He identified the problem, gave us our options and fixed our plumbing emergency quickly and efficiently. He also identified items that might need addressed in the future (our home is older so not surprising). Anthony is extremely pleasant and very easy to work with. We highly recommend John Stevenson Plumbing Heating and Air.
• PJ

  Priya J

  Jul 25, 2026
  1.0
  TERRIBLE SERVICE!!!!!! DO NOT USE THIS COMPANY! I booked in advance on the phone speaking to their AI System and there was no way for me to book with an actual human. The AI told me I was confirmed for Saturday 8am-3pm booking window. I got confirmation emails and text messages. We have been waiting, and called up to see the ETA and the RUDE woman who answered the phone said we have to reschedule you. I asked why, and they said 'because we are already fully booked and next time to book in advance'. I told them I booked 3 days ago, and got confirmations that a technician would be here. They kept cutting me off while I was speaking!! They were extremely rude and kept blaming their AI system for their mistake, saying that after hours their AI takes over and they aren't really part of that system. What does that even mean! Its YOUR AI ON YOUR PHONE LINE. If my appointment needed to be rescheduled WHY WAS I NOT NOTIFIED!!!! WHY IS IT UP TO THE CUSTOMER TO CALL TO FIND OUT THEIR APPOINTMENT WAS CANCELED!!! We could have scheduled with a professional company instead of wasting time waiting around. Don’t make the same mistake, DO NOT BOOK WITH THIS COMPANY, they are rude, they don’t care and they are seriously unprofessional!!!!

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