Bell Brothers Plumbing Heating and Air was founded in 1991 in Elk Grove, CA by brothers Kenny & Jerry Bell. After more than 25 years in the business, Bell Brothers has expanded to not only specialize in heating and air services, but plumbing, ductwork and insulation. With more than $5,000,000 in Home Energy Upgrade rebates earned for their customers, Bell Brothers has established themselves a leader in California's Home Energy Upgrade Program for utility companies SMUD and PG&E. Today there are 140 trucks on the road and 200 employees daily serving Hayward and East Bay area. It comes to no surprise that Bell Brothers delivers 365 days of Satisfaction to all their customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.