Narra Hills by Risewell Homes

Reviews

• JE

  Jamie E

  1 day ago
  1.0
  My husband and I showed up to tour the homes, only to find that no one was available. According to their posted business hours, the office is supposed to be open on Wednesdays from 1:00 PM to 5:00 PM, yet no one was there to assist us. We attempted to contact the office using three different phone numbers, but none of our calls were answered. This was extremely frustrating and a complete waste of our time. Very disappointing customer service, especially for prospective homebuyers who are genuinely interested in viewing the properties.
• ET

  Enrique Torreblanca

  Apr 27, 2026
  1.0
  This review is focused specifically on the community security issues and how those concerns have been handled. I am not using it to comment on every aspect of the homes, but I do believe this issue is serious enough that future buyers deserve to know about it. Narra Hills is being marketed by Risewell Homes as a premium, resort-style community with amenities like a pool, pickleball courts, and a park. But the reality for current residents has not matched that image, especially when it comes to security. Risewell has clearly shown that money is available when it helps sell more homes. They recently renovated part of a model home garage into a new sales office, added glass and other upgrades, created new parking, and even invested in promotional events and displays to attract buyers. Meanwhile, residents who already live here have been outspoken multiple times about serious security concerns, including easy access into the community, gates being left open during the day because of construction, and ongoing fears related to theft, burglary, vandalism, and other issues affecting daily life. Yes, the HOA may technically be the body residents raise these concerns to now, and that is exactly what has been happening. But that does not erase the builder’s responsibility. Risewell is still actively benefiting from this community by using it to market and sell more homes. If the builder is still present, still operating here, and still using the neighborhood as its sales platform, then it should also be contributing to the safety and protection of the people who already bought homes here. That is what makes this so frustrating. There seems to be plenty of urgency and investment when it comes to sales, appearances, and attracting future buyers, but not the same urgency when current residents are repeatedly raising concerns about security and quality of life. People considering buying in Narra Hills should know this. The polished presentation and “resort-style” branding do not mean much if the lived experience is that resident concerns are pushed aside while sales efforts continue. If Risewell wants to benefit from the community’s image, then it should also stand behind the community itself and help ensure it is secure, protected, and properly maintained while they are still building and selling here.
• DP

  David Peacock

  Nov 22, 2023
  5.0
  Awesome Builders
• DK

  Darin Kleinpell

  Nov 2, 2023
  5.0
  New condos here in Fontana. If you are considering buying a New Home we can help! Great incentives offered here but Call Us First! Kleinpell Team Realty. We can help set up an appointment and navigate the process of buying a new home. Great location, Good builder and some amazing incentives offered here at Narra Hills.
• AR

  Ariana Rios Realtor

  Aug 20, 2023
  5.0
  The homes are beautiful. They have different communities available so you have a variety to choose from.