Woodside Homes of Northern California

Reviews

• DG

  Dixon Gleason

  May 1, 2026
  1.0
  We’ve had a very disappointing experience with Woodside Homes, particularly when it comes to post-close warranty support and overall quality. From the beginning, communication around the one-year warranty process was confusing and inconsistent. We were told multiple conflicting things about whether repairs needed to be completed before the 12-month mark or simply reported before that date. Even after submitting a professional inspection report and clearly documenting issues ahead of the deadline, we were repeatedly pressured about scheduling trades quickly due to their internal contractor agreements—not actual warranty requirements. It felt like the burden was being shifted onto us rather than handled by the builder. The coordination of trades was also extremely frustrating. Contractors showed up earlier than scheduled without notice, forcing us to turn them away and reschedule. There was little regard for our time or availability, despite us trying to be responsive and cooperative throughout the process. More concerning are the actual issues with the home. We’ve had persistent electrical problems throughout the house (flickering/pulsing lights across multiple rooms), and instead of thoroughly investigating root causes, there were attempts to deflect responsibility—such as claiming warranty voids in certain areas without proper evaluation. Additionally, we identified multiple construction and installation concerns, including drywall sagging, improper HVAC drainage (which could lead to backup issues), and various finishing defects that go beyond normal “settling.” The most unacceptable issue, however, was a major leak from our master shower shortly after moving in. Water came through the ceiling into our living room, requiring drywall removal, repairs, and repainting. This turned into a two-week ordeal right after we had just moved into a brand new home—completely unacceptable for new construction. Overall, the experience has been a mix of poor workmanship, lack of accountability, and disorganized customer service. For a new home purchase, the expectation is peace of mind—not ongoing issues, unclear processes, and constant follow-up just to get basic problems addressed. Our neighbor also had their fire sprinkler system fail, soaking their entire house top to bottom. Unbelievable. I would strongly caution anyone considering buying from Woodside.
• AJ

  Aakash Jacob

  Dec 15, 2021
  4.0
  High quality builder.Their service is very responsive and maintenance team is top notch..
• KK

  Kushal Kumar

  Jan 9, 2021
  5.0
  The design is beautiful & warranty manager Chris Deck is very good person to work with . Overall the company is good and acts with integrity and does the right things. One recommendation is they need to hire more experienced & trained front line warranty workers & maybe better selection of sub contractors particularly painters.
• BD

  Bigg Drill

  Mar 8, 2020
  5.0
  Great experience! Good customer service, professionalism and kindness. I was one on one with the realtor and my race, national origin or gender did not matter, I was treated with respect. As an African American Retired Army Veteran, I would recommend Woodside Homes. How you approach someone, is the kind of response you get back.
• AC

  Ajeenah Crittendon

  Jun 19, 2016
  1.0
  Wood Side Homes River Walk Sales Rep.; Listing Agent and Wood Side Homes Folsom Corporate, President have no problem with discriminating against my client, who is a member of a 'protected class'. Wood Side Homes, President, Scott has no problem with attempting to 'Bully' a 'Licensed Real Estate Broker' who is also a member of a 'Protected Class'. Wood Side Homes President, Scott called me and proceed to yell and scream at me letting me know what he would do to me and my client...who he stated to me was his client NOT mind...even though my client has an Exclusive Buyer Rep. Agreement in place and Wood Side Homes has a copy of that 'Agreement'. Wood Side Homes President, Scott was so DISRESPECTFUL that decide to disconnect the call instead of being VERBALLY ASSAULT by Scott! Wood Side Homes and its representative, which I am alleging the order came from the 'top/President Scott'...unlawfully changed the lock on the property that my client is currently under contract to 'Block' my client from performing the Home Inspection of his new home...again in complete violation of the Dept. of Fair Housing PROHIBITED Actions against a member of a protected class. Wood Side Homes 'Site Superintendent, Jason' verbally assault me when I arrived at the property that my client is currently 'Under Contract' to meet the hired Termite Inspector in order me to leave the area...even though I was setting in my vehicle on 'Public Highway'. Wood Side Homes Site Superintendent, Jason proceed to lock the front door of the property to keep the Termite Inspector out so that the Inspector could NOT perform my client's Termite Inspection. Site Superintendent, Jason proceed to tell me that people who 'complaint against Wood Side Homes' in the end are NOT ALLOWED to purchase a home with Wood Side Homes. Jason...got in his car and drove around the corner. I proceed to the Supra-Box that the Listing Agent had on the property and removed the key from it to allow the Termite Inspector access to the property. It is at that time I discovered Jason...the site superintendent had parked his car so that he could have direct view of the property. Once the Termite Inspector went inside the property Jason sent one of his worker into the property to tell the Termite Inspector that he need to leave! This is in COMPLETE violation of Fair Housing Prohibited Action! My client and I discovered after he went Under Contract with Wood Side Homes...Wood Side Homes River Walk Community in California allegely 'BLOCK' all of their New Home Purchasers from performing their own Independent Home, Roof & Termite Inspections...stating that the properties have already been Inspected by the City Inspectors. My client and I also discovered that roughly 95% of the New Home Purchasers in the River Walk Community FINANCED their New Home Purchase using Wood Side Homes In-House Lender CONVENTIONAL FINANCING with 20% Down and they ALL have an ADJUSTABLE RATE Mortgage...NOT a FIXED RATE MORTGAGE...GO FIGURE! On behalf of my client and myself...I have filed a complaint with the Dept. of Fair Housing regarding the unlawful violations against me and my client [both members of a Protected Class], and Wood Side Homes, River Walk Community and its Corporate Office in Folsom, CA attempts to impede my client's ability to move forward with his transaction to meet his Lender Underwriter Requirement to receive a copy of my client's Independent Home Inspection Report in order for my client to successfully FUND his Loan and close escrow on his purchase!