Myles was an excellent person to deal with. He was understanding of our needs and our financial needs. He was able to help us get what we needed and stay in budget thankyou.
DP
Doug Patterson
Oct 22, 2026
Outstanding service! Trevor was awesome in servicing our calcite system and changing out the filter. On time, great communication, friendly and quality of work was spot on!
DG
danette garcia
Oct 13, 2026
Myles was one of the best experts we’ve had in our home in a long time. He was professional, personable, and clearly explained our options. We’re excited to move forward with our project and can’t wait to have our water softener installed!
BEWARE: What the salesman sells is not what you get. Even after installing 2 new toilets, there are still water rings. My home is very tidy, and if I'm gone for a few days, I come home to toilet rings. I installed a new bathroom flat faucet with exposed inside filter, and I have to manually clean the filter, and also clean the shower heads. I understand paying for the salt delivery, but do not believe the consumer should be paying for the "30 day warranty" for the technician's diagnostic and service repairs even though I just paid a couple of hundred dollars for whatever work had to be done according to the Culligan schedule. I have been having these issues since installation. If you are considering Culligan, be sure to ask for an "up front list of all scheduled & required maintenance & inspections" and costs.
I’m giving this company a one star review not because I’ve done business with them, but because one of their drivers named Izak ran into our company vehicle with his company truck while we were sitting at a red light stopped. He hit the driver side mirror at roughly 20 miles an hour and then continued to drive on like nothing happened. (Hit and run) We finally got next to him about a mile down the road and told him to pull over.
Once we confronted him about the incident, he responded saying he hit us because our mirrors stuck out too far. After taking his information, I then proceeded to call the office to let management know that we have been in an accident and that they have an In Employee driving around with complete disregard for others’ safety, as well as passing the blame and acting extremely rude when they were at fault.
While talking to Clay, Izak’s manger, I was given the same disrespect on the phone. Clay did admit that Culligan water was at fault, but then proceeded With demeaning comments regarding my business acumen. This obviously had nothing to do with the fact that their Employee just side swiped our vehicle.
After Izak drove away in the company truck, I realized that I hadn’t taken a picture of his vehicle and didn’t know which company it was at that time. Since we were both going the same direction towards Orland from Chico, I took two pictures of his vehicle for insurance purposes the next time he stopped.
I’m honestly speechless to know that there are local companies out and about treating the Chico community this way.