Can Do Crew Plumbing Heating & AC

Reviews

• AS

  A S

  2 days ago
  1.0
  I chose Can Do Crew because the name reminded me of the U.S. Navy Seabees, whom I was proud to support and serve alongside. Their motto is “Can Do,” so the name gave me a great first impression. Unfortunately, my experience did not live up to it. I called on 8/24 requesting an AC cleaning. I was offered the $249 annual plan and told an appointment was available that day from 2–5 PM. Around 4 PM, I received a call saying my appointment was actually the following day. Strike one. When Emanuel arrived, I mentioned increased dust in my home. Before completing the service I paid for, he immediately began recommending an additional product. Strike two. Afterward, he showed me a video of himself spraying the outside of the condenser with a hose without removing the guards. I specifically asked if he cleaned the coils, and he said yes. He then offered to go back outside and check them again. I shouldn’t have to question whether the primary service I requested was actually performed. Strike three. I want to be clear: I was respectful to Emanuel, set up a ladder for his attic access, and offered him water and Gatorade. I do not want him fired or reprimanded. I would rather see him receive additional training and supervision so he can improve. I also believe Can Do Crew needs to be much more transparent about exactly what its $249 annual HVAC membership includes. I requested cancellation afterward and am still waiting for confirmation. The next morning, I spent $34.94 and two hours of my own time cleaning the AC unit—the job I originally called them to perform. I hope management takes this as constructive feedback and improves its scheduling, membership transparency, technician training, and accountability. For a company carrying the name “Can Do,” I expected better. Attached are photos of what should of been reported.
• DW

  Debbie Williams

  4 days ago
  5.0
  Daniel was the consummate professional. He was thorough, communicative and friendly, respectful of my home and did a great job. The fact that he is a veteran who has served his country was the icing on the cake since I have family members with military service. I couldn’t recommend his services more highly 🙂🇺🇸🙂🇺🇸🙂🇺🇸 my ac hatch to the ceiling needed to be repaired since the unit that was removed was super large and caused some damage that was totally unavoidable - the service was free and automatically scheduled by the AC company without me even asking. The area was repaired to look like new - great service. Would highly recommend Can Do
• AD

  Anthony Davis

  Aug 21, 2026
  5.0
  They were able to come out identify my problem. Give me a quote and ultimately get the problem repaired in a very expedient timeframe. Prices seemed a little high, but they were super quick to get out, super friendly, fixed my problem first trip and explained everything before and after the repairs so given the Service a little bit higher price was OK with me
• MC

  Ms Cabrera

  Aug 19, 2026
  5.0
  Omg, where do I start? The whole process of contacting the company was a great experience. I was updated about the whole process. Jeffrey was so friendly and make me feel comfortable and not pressured. He was very informative. I can tell the company trains their employees well. While my husband and I decided not to replace our AC at this time, I will be calling them anytime I need services. I was offered options, they finance, and the customer service was amazing. Jeffrey, I am sad we didn’t move forward because you did so much for us. Keep up the great work.
• CR

  Christopher Reilly

  Aug 13, 2026
  4.0
  Busy day. Unable to arrive during the appointment window promised and no communication that the delay was occurring. Good news! AC unit was fixed. They also recommended replacement and someway had my tenants persuaded to replace the AC as well, telling them they would be paying much less on energy costs if I bought them a new unit. What followed: A bid for a new unit $10,000 higher than the next highest bid I received. And a dare to say No with the tenants on speaker phone. Hopefully the repair lasts until a different company replaces the unit. Overall they made it out within 12 hours of my emergency request. And the AC is working again. That's what I was looking for ultimately.