Ferguson Plumbing Supply

Reviews

• AG

  Alain Gerlinger

  6 days ago
  5.0
  Great supply house, great service. Counter times can be a little long but great for getting what you need.
• SS

  SLED

  Sep 18, 2026
  5.0
  Peggy is the best. So helpful and understanding. Alan has a bit of an attititude twords people with disabilities.
• AL

  Armando Lauro

  Sep 16, 2026
  5.0
  Went to 3 other stores looking for replacement parts for a toilet. Ferguson had the the replacement kit and at a good price.
• DL

  david lofton

  Aug 14, 2026
  1.0
  Extremely Disappointing Customer Service I walked into Ferguson Supply with a video and photos of a pinhole leak in the water line at my house. I have plenty of mechanical ability and own a landscaping company here in the Valley, so I wasn’t expecting someone to diagnose the entire problem for me. I went to a plumbing supply store because I wanted some professional advice on the best way to make the repair and make sure I purchased the right materials. Unfortunately, the older gray-haired gentleman working the counter was short, dismissive, and acted visibly bothered that I had questions. I showed him the video and explained the situation. Instead of taking a minute to look at it and offer some guidance, the interaction basically became: What am I looking at? What size pipe? You need a 20-foot stick? You want a couple couplers? I told him it was 1-inch pipe and tried again to explain that I wasn’t asking him to simply sell me a stick of pipe and a couple fittings — I was asking what he would recommend as the proper repair for the pinhole leak. His attitude made it pretty clear that helping someone work through a problem wasn’t something he was interested in doing. So I left. As a business owner myself, this was probably the disappointing part. Customers don’t always walk through the door knowing exactly what part number they need. Sometimes they come to a specialty supplier specifically because they have a problem, some basic knowledge, and need advice from someone who deals with these products every day. That’s part of the value of going to a professional supply house instead of just ordering parts online. I would never want one of my employees making a customer feel stupid or like they were inconveniencing them simply because they asked questions. Based on this experience, I won’t be returning to Ferguson, and I won’t refer my customers, employees, or anyone else there. The people I would potentially refer to a plumbing supply house are often going there precisely because they have questions or need professional guidance. After the way I was treated, I’d be embarrassed to attach my company’s name or my personal recommendation to sending someone there. Maybe this gentleman was having a bad morning, but when you’re the person standing at the counter representing the company, the way you treat customers matters.
• CL

  Chris Love

  Aug 6, 2026
  5.0
  Always there when I get into a plumber’s jam! I’m not a plumber and I always get what it takes to fix my situation

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