Surprise Flooring & Design Inc.

Reviews

• JI

  John I

  1 day ago
  5.0
  So glad I selected Surprise Flooring & Design instead of the those other places. Great estimate, scheduling, install and completion was OUTSTANDING. Thank you
• RR

  Rodriguez Family Rodriguez

  Sep 17, 2026
  4.0
  This was our first time using Surprise Flooring and our first impression was very positive. They were responsive to our needs and questions. Kris Farrell completed the carpet install and did an outstanding job! He was great to work with and I highly recommend him! In this job we also needed some tile work. The individual who did the tile work initially was great to work with and completed the job partially due to a time constraint on our part. He’s supposed to return to finish the job but we’ve yet to hear back from him after he said he would be back to finish. The unfortunate part of all this is there were some issues with payments that never did get resolved satisfactory. It was determined that somehow we overpaid. There was some confusion that to our knowledge never was resolved. I still recommend them but I’d make sure you keep track of the billing process.
• EM

  Ed Mercado

  Jul 26, 2026
  5.0
  Great company to work with, great quality work at a reasonable price.
• BS

  Bobby Swadley

  Jul 22, 2026
  5.0
  Surprise flooring made our vission come true.we had a 4x8 slab of tiles installed in our game room for our pool table to sit on.we also wanted 24 x 24 inch square carpet glue down tiles installed around the travertine ,so if we ever get a bad stain on the capet it can be easily replaced.a truely professional installation from kriss,he new exactley what we had envissioned for our game room from start to finish.many thanks to kriss and the staff and manny who installed the travertine.this works for us,now its time to play some pool. Bobby and lolita
• CZ

  Connie Zimmer

  Jul 20, 2026
  5.0
  We had fantastic service from the first time we went in the store to look at samples till the job was complete. We had our whole house completely redone with LVP and all new baseboards. Kris Farrell made sure every detail was taken care of. The installers did a super job!! Cannot say enough about this company. Highly recommend them.