O'Connor Heating & Cooling

Reviews

• AA

  Al

  3 days ago
  5.0
  Last night, a Friday night, I came up from Mesa to my house in Chaparral Pines to no A/C and it was 92 degrees in the house. I called O’Conner Heating and Cooling about 6:00, after hours, and left a message about the problem. I fully expected a call Monday when the were back in the office. Within a half and hour I get a text from Ben, the owner, reaching out about my problem.He was at his son’s baseball game in the valley. He said he would be out Saturday morning, the next day.. He and his wife came out Saturday morning and fixed my A/C. This level of care and professionalism is rare in this day and age. I can not explain how much it meant to me. I highly recommend O’Conner Heating and Cooling for all your HVAC needs. Excellent quality, reasonable prices and absolutely wonderful people.
• DB

  Don Buschatzke

  Apr 28, 2026
  5.0
  Ben and Jeremy installed a new propane furnace and a/c system in our manufactured home. They are polite, professional and thorough. The entire process from quote to completion was excellent. We are completely satisfied with our project.
• SS

  Shannon

  Jul 12, 2025
  5.0
  From the process of getting a quote from the time of acceptance and payment and scheduling was amazing. They worked with us on the sizing and the equipment needed. They prepped the area and made sure everything worked properly and followed up. Couldn’t have been more satisfied.
• JB

  JB Bancroft

  Aug 11, 2024
  5.0
  O'Connor Heating and Cooling did the original heating and cooling system installation in our home many years ago. They have maintained and serviced our system ever since. Their work has been excellent in every regard. They always responded to our need in a timely manner, with the highest quality work and materials and with a positive and caring attitude. You definitely feel they want to be there and help you personally. You're not just another number in their files but like friends they are helping out. Originally we worked with Bob and Becky O'Connor and now we are working with son Ben and wife Nicole O'Connor. The transition from father to son has been seemless with the same care and quality continuing without a hitch from this local family owned business. Here's an example of the care and quality we've experienced from Ben and Nicole. Our system quit on a 100 degree day. We called O'Connor. Ben was at our house by 8:00 the next morning inspecting our system. He explained in detail with cost estimates the options available to us: repair or replace. Given the age of our system we chose replacement but feared it would take a long time to get the right equipment to Payson. They found the right equipment and Nicole drove to Phoenix the same day and picked it up. By 8:00 the next morning Ben and team were at our house starting the installation. By mid afternoon they were finished. The work area was clean and neat, the system thoroughly tested and operating perfectly on yet another 100 degree day. We're old, so getting the system up and running again in such a short time in severe weather was invaluable to us. In talking with Ben about this extremely short timeline he explained that taking care of us, especially during this very hot weather, was important to them personally and professionally. As I said we were treated personally not like a number. We've had many contractors work on our home since we built it. O'Connor Heating and Cooling is by far the most professional and caring with whom we've had the pleasure to work with. We offer out highest recommendation for this local business.
• MM

  Michelle McDaniel

  Nov 14, 2016
  5.0
  I could not be more happy with the service, scheduling, advice and care taken with our new home build! Thank you to the O'Connor family team!

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