SERVPRO of Mountain Home & Harrison

Reviews

• RT

  Rosalind Turley

  Sep 28, 2026
  5.0
  Randy, Jordan, Nick and Josh were all nice and courteous. They were helpful and explained everything throughout the whole process. I would use them again in a heartbeat.
• NS

  nancy soares

  Aug 27, 2026
  2.0
  My friend, who is disabled and I help out, had Servpro come out for black mold. Part of the problem was a sewer leak. Josh never explained that the leak had to be repaired before they could finish. Josh had been to the house for 2 days and never said anything. My friend had called 2 plumbers trying to get someone to come out. When the work was done Josh came out to inspect the work, then informs my friend he needs to call an AC company to rewrap the duct work. The estimate was never explained and when we questioned Josh we were given double talk. He paid a lot of money for this work. He's not denying it needed to be done, but some communication would have been nice.
• MM

  Matt Mullins

  Aug 12, 2026
  5.0
  I came home to a completely flooded basement on a Friday afternoon. After speaking with the insurance company I called SERVPRO and a very nice lady answered my call quickly and the first team member showed up within 30 minutes. Shortly after that the team arrived and got straight to work. They stayed late into the evening getting as much done as possible. They continued working long hard hours throughout the weekend and by Sunday afternoon everything was starting to dry out. The basement is just under 2000 square feet and the water company report estimated that it was about 2800 gallons of water. They got everything dry and cleaned up way faster than I thought possible. They had to carry all the materials out from the basement and up a steep hill outside the house on what was probably the hottest day of the year and didn't complain one time (they were happy to be there helping). I never post reviews, but but this team deserves it. They were nice, considerate, professional, fast and extremely hard working. I am very happy with their work. They coordinated with the insurance company without me having to do anything other than getting the claim started. I would highly recommend them to anyone (and to shut your water off if you're going to be away from your house for an extended period of time). Well done team, 5 star plus!
• JC

  J Cranfill

  Aug 7, 2026
  5.0
  The guys and gal were great. Great and considerate workers. Kept us informed along the way. Would call them back in a second!
• JO

  John Ozier

  Jul 29, 2026
  5.0
  We had the misfortune of a broken pipe that caused extensive damage to our cabin. Servpro did an outstanding job of mitigating the problem promptly. Josh kept us posted on everything they were doing to dry things out and stayed in constant contact until the job was completed.