Beyond H2O

Reviews

• RR

  Robin

  May 12, 2026
  1.0
  I had a very disappointing experience with this water filtration service. Their customer service was poor, charging us for 3 months the service was not even installed, and their response to a serious issue was brushed off. The pressure valve on the water filter popped off, causing major water damage inside the house. Instead of taking responsibility for damage caused by their water filter system or service, the company expected the homeowner to file an insurance claim to cover the damage. That is extremely concerning. A company that installs or services water filtration equipment should stand behind its work, especially when a failure causes damage to someone’s home. Instead, they acted as if the homeowner should be responsible for cleaning up the mess and dealing with the insurance process. In my opinion, this is not a good way to do business. Customers should be warned that if their equipment fails and causes damage, this company may not take responsibility. Read the fine print of the contract before you sign with them and be ready to pay a deductible to cover the damage to your home. Based on my experience, I would not recommend them.
• DN

  David Northington

  May 5, 2026
  5.0
  Always on time and very efficient. Helpful with solutions and genuinely interested in taking care of our water system!
• NC

  Nancy Callahan

  Mar 28, 2026
  5.0
  excellent service and very professional. responded quickly and finished the job in record time. i would highly recommend using this company!!
• JM

  James Mumaugh

  Feb 10, 2026
  5.0
  Had them check our well pump and do water test before buying house in Hamilton, Alabama. They called and verified that we understood the report. Extremely friendly and informative. Highly recommend them.
• CW

  charles williams

  Feb 4, 2026
  5.0
  We had them do a water sample for us in a water storage System to see if the water was usable or not, turned out not. They were very quick responding and gave us a report on the sample and explained it. We’ve used this company several times in the past always with great results and satisfaction