Window World of Dothan

Reviews

• ST

  Steve “Steve” T

  Jul 2, 2026
  5.0
  Window World, Matthew and crew did a great job installing windows throughout my home. Im very happy with the windows, instalation, and price.
• PN

  Pamela Newsome

  Jul 2, 2026
  5.0
  We had an outstanding experience with Window World! Jimmy was knowledgeable, honest, and personable from the very beginning. He took the time to explain our options and made the entire process easy. Washington and his installation crew were exceptional. They installed all 17 of our windows in just one day, working tirelessly from start to finish. They kept us informed throughout the installation, were professional, and did excellent work. The quality of the installation exceeded our expectations. We highly recommend Window World to anyone looking for new windows and will definitely use them again for future projects. Thank you for a job well done!
• RN

  Ray Nowlin

  Jul 1, 2026
  5.0
  Mike and son (Michael) were great! Professional and courteous. It was a pleasure having them. They did 12 windows and encasement. Everything looks great.
• DP

  Daniel P.

  May 18, 2026
  5.0
  Window World of Dothan did an amazing job replacing the windows throughout our home. The team was professional, efficient, and paid attention to every detail. The new windows look great, and the whole process was smooth from start to finish. Highly recommend!
• CB

  Charles Brown

  May 15, 2026
  5.0
  On March 27, 2026, we purchased 15 windows and a sliding door from Window World of Dothan, AL. During the initial sale, our only concern was the size of the sliding door for the master bedroom. Our sales rep, Jimmy Steege, suggested a 5-foot door. When we expressed concern about fitting through it, he assured us it wouldn't be a problem, explicitly stating he had a client with a walker who could easily fit. Trusting his expertise, we went with his recommendation. On May 14, 2026, the installation team arrived. I initially doubted that two men could finish 15 windows and a door in one day, but Washington, Ferreria and his partner were phenomenal. They worked like clockwork with incredible speed and efficiency. I will absolutely request this specific crew when we tackle the next phase of our project. However, while they were working, I measured myself against the uninstalled sliding door and realized the opening was far too small. I called Window World and received a callback from our sales rep, Jimmy Steege. As a 22-year Army combat veteran and former officer, I have seen a lot in my life, but I have never encountered a sales representative as profoundly disrespectful to a customer as Mr. Steege. His behavior was so unacceptable that I instructed him never to call my phone again and requested to speak with a manager. Within minutes, the manager, Mr. Wade called me back. With a calm, professional demeanor, he listened to the issue and immediately assured me it would be an easy fix. I want to make it clear that Jimmy Steege’s behavior does not reflect Window World of Dothan as a whole. From the installers and phone representatives to the management, the rest of the team showed nothing but professionalism, genuine concern, and a commitment to making things right. I highly recommend this company—just be sure to ask for a sales rep other than Jimmy. I will post a follow-up review in a few weeks once the new door is installed, and I will also include data on the energy savings we've seen since the new windows were put in. This review is in addition to the above review. Work was completed on the. 29th of June. This portion of the project was to convert a double window into a beautiful 6-foot sliding glass door. Other then the problem discussed in the above review, the experience was absolutely outstanding, and the transformation of our home is incredible. The results speak for themselves! A massive thank you to Washington and his crew (Junior and Joao Marcos). This team is the gold standard of installation. Handling a project of this scale, especially cutting out a double window to structurally fit a large sliding door, requires elite craftsmanship. They arrived on time, worked with absolute precision, and treated our home with the utmost respect. Washington led the project seamlessly, while Junior and Joao Marcos ensured that every single window and the sliding door were perfectly leveled, insulated, and flawlessly finished. The quality of their airtight installation is superb. We have already noticed a significant drop in our energy bills, and our HVAC system is no longer constantly running to keep up. The draft-free seal they achieved has made our home incredibly comfortable, quiet, and filled with beautiful natural light. The crew left the job site spotless, leaving behind nothing but perfect work. If you are doing any home upgrades in the Dothan area, do yourself a favor and request Washington's crew!

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