Window World of Dothan

Reviews

• DP

  Daniel Pelaez

  2 days ago
  5.0
  Window World of Dothan did an amazing job replacing the windows throughout our home. The team was professional, efficient, and paid attention to every detail. The new windows look great, and the whole process was smooth from start to finish. Highly recommend!
• CB

  Charles Brown

  5 days ago
  5.0
  On March 27, 2026, we purchased 15 windows and a sliding door from Window World of Dothan, AL. During the initial sale, our only concern was the size of the sliding door for the master bedroom. Our sales rep, Jimmy Steege, suggested a 5-foot door. When we expressed concern about fitting through it, he assured us it wouldn't be a problem, explicitly stating he had a client with a walker who could easily fit. Trusting his expertise, we went with his recommendation. On May 14, 2026, the installation team arrived. I initially doubted that two men could finish 15 windows and a door in one day, but Washington, Ferreria and his partner were phenomenal. They worked like clockwork with incredible speed and efficiency. I will absolutely request this specific crew when we tackle the next phase of our project. However, while they were working, I measured myself against the uninstalled sliding door and realized the opening was far too small. I called Window World and received a callback from our sales rep, Jimmy Steege. As a 22-year Army combat veteran and former officer, I have seen a lot in my life, but I have never encountered a sales representative as profoundly disrespectful to a customer as Mr. Steege. His behavior was so unacceptable that I instructed him never to call my phone again and requested to speak with a manager. Within minutes, the manager, Mr. Wade called me back. With a calm, professional demeanor, he listened to the issue and immediately assured me it would be an easy fix. I want to make it clear that Jimmy Steege’s behavior does not reflect Window World of Dothan as a whole. From the installers and phone representatives to the management, the rest of the team showed nothing but professionalism, genuine concern, and a commitment to making things right. I highly recommend this company—just be sure to ask for a sales rep other than Jimmy. I will post a follow-up review in a few weeks once the new door is installed, and I will also include data on the energy savings we've seen since the new windows were put in.
• DF

  Deanne Fann

  Apr 27, 2026
  5.0
  Washington and his crew was efficient and personable. I was impressed with their work ethic and quality of their performance. I would like to hire them for our renovation.
• SA

  Sarah Ayers

  Apr 27, 2026
  5.0
  I had a fantastic experience with Window World from start to finish! Jimmy came and did my consultation. He was very knowledgeable and was able to get measurements taken that same day. He estimated that the windows would be ready for install in about 6-8 weeks but it only took 5! The two man crew that came to put the windows in were very friendly and were able to answer any questions I had. They did a great job getting things done in a timely manner and came out the next day to get the windows framed. I am so pleased with the whole experience and would definitely recommend using Window World for your home.
• DF

  Dewayne Foshee

  Apr 20, 2026
  5.0
  Installer crew were on time, very polite, and cleaned up after themselves. The crew leader Washington answered my questions, explained the install process. 23 windows installed, look great and work smooth. I’d recommend Window World for new windows.

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