Draingo Of Alabama LLC

Reviews

• AP

  Amanda Parker

  5 days ago
  5.0
  Izac did a fantastic job at my home. He was patient, knowledgeable, and made a confusing process very easy. Employees like him are rare, and I wanted to make sure everyone know he's doing an amazing job."
• DT

  Derrick Todd

  May 12, 2026
  5.0
  When I tell you my technician Pete was the best…. HE WAS THE BEST!!! His expertise and professionalism was above my expectations!!!!!! I WILL BE USING DRAIN GO for all my plumbing needs!!! Thank you Pete🫡
• LB

  Lanette Brooks

  May 12, 2026
  3.0
  Gave 3 stars because of schedule and labor cost. I would have given the Technician Izac a 5 star for is professional and work. Draingo was suggested by my home warranty AHS. I viewed the reviews and decided to schedule. I was sent a text to contact Amber to schedule. Someone other than Amber answered and schedule the appointment. My hot water tank was leaking from the pipe on Friday 5/1/26, so it was understandable that the next available appointment would be that Monday 5/4/26. Two option windows 8-12 or 12-5. I opt for the 12-5 for that Monday, and I took off work. So around 4:30 I called to ensure the Tech was still coming to only be told that someone tried to reach me to reschedule. I had no missed call or a text. Explained that I had taken off working waiting on a Tech and the only option I was given was to reschedule for the next day. The next day I took off again and tech Izac came around 9 am. Izac was friendly, very professional, knowledgeable, patience, and transparent about my options. Tank had to be replaced. He contacted AHS to inform, and handle everything with them. AHS agreed to purchasing another tank free of charge, but not paying for modifications or coding. Izac got AHS to do an emergency replacement using a tank Draingo had on hand. Total for modification (changing out cooper pipes for pec pipes, changing old value to a ball value), bring up to code ( attach the extension tank). All the products was Lowes brand. I looked the parts up and total of $125 to $150 at most. My total for modification, code, and labor $1025.00. Was told that Draingo have to be supplied by them due to liabilities and warranty. The labor price is ridiculous.
• RS

  Rob Sandlin

  May 11, 2026
  5.0
  These guys did a great job. Pete was fantastic. Explained everything and all pricing was up front. Nothing hidden. Will definitely use them again. Great response on a weekend. Thank you Draingo!
• WM

  Will McIntyre

  May 8, 2026
  5.0
  Thomas Morrison was very professional and very polite. His honesty and good character was apparent. He fixed our issue on a Friday night when I’m sure he’d rather be at home enjoying his own evening. I’m very grateful and it was a great customer experience. Please insist that they send Thomas out for the call. Thank you, Thomas.