Rock Bottom Carpets

Reviews

• JS

  Jean Shaver

  Dec 18, 2023
  3.0
  Have been calling to get someone back out to my house to see the work left undone.Had serious scoliosis surgery and wasn't able to bend to see these issues.
• PA

  Priscilla's African Apparel

  Nov 23, 2020
  5.0
  Great staff
• AL

  A new life

  Jun 21, 2020
  1.0
  I'm not sure how they stay in business. I'm a small business owner myself. We were to have carpet installed Saturday the 20th when my husband was off work, they did not show up, even after many calls we were told they were still coming. Fast forward to 5:30pm I got home from work and no carpet. I left a message for them to call and let me know what was up. I worked Monday also but have access to my phone, no call. I called on one of my breaks, apparently they don't check their messages because nobody knew anything. I work my small business and a second job, so I work 7 days a week. They told me they could be here Tuesday the 23rd and have the carpet installed by 12 pm so I could be able to keep my appointments in my office in the afternoon as I was off the morning at my second job. That didn't happen. The 2 that came to install didn't have all the materials needed for installation. So they left to get it at 11am and didn't return until 1pm. The job was finished at 2:20pm and I am out $250 for the appointments I had to cancel. And no consideration for my time. I don't recommend using Rock Bottom unless you are at rock bottom.