Joe East One Hour Heating & Air Conditioning

Reviews

• MM

  Mattie McLIn

  Sep 23, 2026
  1.0
  Please use anybody else besides "Joe East" they are not reliable. If I could give them a 0 I would. A strange on the street would do a better job, and possibly would be more dependable
• AC

  Alan Carpenter

  Sep 9, 2026
  5.0
  Austin, Dwayne, Colton, Holly. All rock stars. Exceptional service, friendliness, professional, and just good people. Replaced my entire AC system, showed me WHY I needed to replace it, and got it done ASAP. Explained new system functions in detail, Cleaned up after themselves.
• JW

  Jim Ward

  Aug 24, 2026
  5.0
  Very professional and friendly!
• JR

  J R

  Aug 17, 2026
  1.0
  ⭐ Extremely disappointed with my experience with One Hour Heating & Air Conditioning. I scheduled an appointment and spent hours waiting for a technician who never showed up during the expected time or even hours after. I called the office twice trying to get an update because I was sitting in a hot house with a little one, and I still never received any proactive communication explaining what was going on. Only after all of that did the technician finally message me and say his van had broken down and that he had been behind all day. I completely understand that vehicle problems happen, but communication is part of customer service. A simple call or text earlier in the day would have saved me hours of waiting and worrying about keeping my child comfortable in a hot house. I eventually had to call another HVAC company, and they were able to get someone to my house quickly (like 30mins) and got my AC fixed. When your AC is out in the middle of the summer, especially with a small child in the home, reliability and communication matter. Unfortunately, I didn’t receive either with this appointment.
• DB

  donald brundidge

  Aug 13, 2026
  1.0
  I need a estimated from Joe east ,,,they gave the estimate so I turn it in/end to the people that was suppose to pay.those people that come out talk a good game.they told me what it would cost ,,,with out parts,,,and when I call them back they gave me the (run) around...I have brought 2-unit from them....the last unit the tech left the air-condition unhook and went off,,,and u know what happen,,,,something got up into my air-condition and died,,,I call the city to come out alter the smell started to come in from the vent,,,and I still lost,,,,we have to live with the smell....I think some (chip)ran inside and died.the city of huntsville went under the house and they wouldn't do anything.they didn't go under the house,,,,I show them some picture I took.they want to charge $ 300.00 dollar to repair one (duck-jacket installation and I had the parts,,,,Now that would have been (400.00) but the paper work said $300.00 with there parts.it wasn't have been (10) feet of installation jacket,,,,straight line....probably would have talked (thirty) minutes...guy the (tech) can out telling me a lower price and he would be back,,,,I call his number for day and night,,,,no answer....all day for days and then he want to high ball.

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