With a legacy spanning nearly five decades, OnTime Service has been the trusted name for comprehensive home solutions in Birmingham, Alabama and surrounding areas. Established in 1975, this family-owned and operated business is dedicated to serving communities across Alabama with unmatched courtesy and respect. Their team of highly skilled technicians offers a full suite of services, including expert plumbing, electrical, and HVAC work. From furnace repair and insulation to hot water systems, air conditioning, and emergency services, OnTime Service provides reliable, high-quality solutions to keep your home comfortable and running smoothly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.