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Captain Cool Cooling & Heating

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About

Air Conditioning ContractorHeating Equipment SupplierHeating ContractorHome FurnitureHVAC Contractor
Captain Cool provides AC repair, AC installation, and HVAC services in Gulf Shores, AL and across the Baldwin County Gulf Coast. For over 20 years, our swashbuckling crew has kept Gulf Shores homeowners cool through the toughest coastal summers. We handle same-day air conditioning repair, emergency HVAC service, AC replacement, heat pump service, ductless mini-split installs, and full system tune-ups. Whether your unit quit on a 95° afternoon or you're planning a new AC installation, our local technicians understand how salt air, humidity, and Gulf Coast heat wear down your system. Call today and we'll get you back to sailing the seven seas, or whatever you do when you're not worried about a broken AC.

Location

Captain Cool Cooling & Heating
233 E 16th Ave suite c, Gulf Shores, AL
36542, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.