Business Details
About
PlumberEmergency Plumbers
Shelton Plumbing LLC provides commercial and residential plumbing repairs, emergency services, and new plumbing services in Central Texas.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
125 reviews
5 stars
111
4 stars
2
3 stars1
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from the staff, highlighting their responsiveness and willingness to help.
Expertise
Technicians were frequently noted for their knowledge and ability to diagnose and fix plumbing issues effectively.
Timeliness
Several reviews mentioned prompt same-day service, with technicians arriving quickly to address plumbing emergencies.
Work Quality
Most customers reported satisfaction with the quality of work performed, noting that issues were resolved efficiently.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for services and unexpected charges.
- GLGreenlife Nursery & LandscapingOct 10, 20255.0I cannot express how grateful and impressed my husband and I are with Shelton plumbing. We have had a very expensive and long ordeal with our plumbing the last couple years. We have called plumber after plumber to only be given a bill of $800 or more and the problem never fixed. I called Shelton after hearing good things. A young man by the name of Cody came out. He climbed my very steep roof with a heavy camera in tow, which was beyond impressive itself. He came down and showed me an insulated cup that was stuck in the pipe. It all made sense that the problem and smells started the same time the roof was replaced. I guess a roofer dropped his cup down the pipe sitting it there🤷🏻‍♀️. Cody worked hard to bust the cup. Well, he was very disappointed afterwards for the plumbing was still not working right. He climbed back up and shot the camera down again and again until he found the real problem. A bellied pipe. Fast forward, we decided to go with a tunnel dug under our house and two very hard working and brave young men by the name of Jackson and Andrew came out and went down in the tunnel filled with mosquitoes and worked a half a day. They fixed it! I could not believe it! My plumbing works! Moral to the story: Cody cared enough to keep climbing on my roof to near exhaustion with sweat pouring off him, with no lunch break and refusing to let me get him something to eat to keep working until he found the problem. I have never had anyone at my house with work ethics like this! No other company did this before ever!!! We are beyond grateful!! Thank you so much!!! Brett and Debby Boyd
- MCMarvin CraigOct 8, 20255.0Great service from this company! Same day service! Cody came out and fixed our problem promptly! Our new go to company for our plumbing needs!
- KWKourtney WilliamsSep 26, 20255.0Shelton Plumbing is my go-to for my personal home and 2 rental properties. Kristen and Whitney’s customer service is always top-tier when calling in. The rest of the Shelton team is prompt, professional, reasonable, great at communicating and most importantly — trustworthy. I use them often and it’s a great experience every time.
- DDDianne DavegaApr 3, 20245.0Excellent service. Cane on time. Handled the problem professionally. Delivered the bad news for needed repairs with sensitivity for the financial burden.
- DMDylan MarshallDec 17, 20185.0I had a plumbing company in the area come out to look at our hot water issue a few times with no real answers that helped solve our issues. Our technician Nick, from Shelton Plumbing, came out today and had the hot water working in a short time. He took the time to show me the issue, explain how it happened, and explained his action plan for getting it fixed. I'm not a plumber and don't know much about plumbing, but he gave me enough information to understand and be confident that he was going to get it done! Very thankful for the quick turn around time and friendly service. I will definitely be using Shelton Plumbing, and Nick especially, for all our future plumbing needs!
Frequently Asked Questions About Shelton Plumbing LLC
How fast can you get here?
We do our best to be there as soon as possible. Emergency services, we strive to get there the same day. Typically for general services we can be there in 72 hours.
How much does it cost?
We can not give a good accurate quote on the phone. We can give you a good accurate quote on site before starting work if you are present.
Are you licensed and insured?
We are! We are fully licensed and insured. We take pride in our work!
How will I know when you get here?
All of our employees are in fully branded uniforms and drive company vehicles with logos.
Are the technicians trustworthy?
All of our techs must have a background check and clear drug test before starting work!
How quickly can Shelton Plumbing LLC respond to an emergency service call?
Shelton Plumbing LLC strives to arrive the same day for emergency services and generally within 72 hours for general services.
Can I get an accurate cost estimate over the phone before the plumbing work begins?
No, accurate quotes can only be provided on site before starting work if you are present.
Is Shelton Plumbing LLC licensed and insured?
Yes, Shelton Plumbing LLC is fully licensed and insured to provide plumbing services.
How can I identify Shelton Plumbing LLC technicians when they arrive at my location?
Technicians wear fully branded uniforms and drive company vehicles with logos for easy identification.
Are the technicians at Shelton Plumbing LLC trustworthy and vetted?
All technicians undergo background checks and clear drug tests before starting work.
What are the regular business hours of Shelton Plumbing LLC?
Shelton Plumbing LLC operates Monday through Friday from 8:00 AM to 4:30 PM and is closed on weekends and certain holidays.
Does Shelton Plumbing LLC offer emergency plumbing services outside of regular business hours?
Yes, they accept 24/7 emergency calls.
Which cities does Shelton Plumbing LLC serve in Central Texas?
They provide services in several cities including Waco, Moody, Hewitt, Lorena, McGregor, Robinson, and others in Central Texas.
Are there dining options near Shelton Plumbing LLC's location in Woodway, TX?
Yes, you can visit Whataburger Restaurants nearby for a quick meal before or after your appointment.
What building supply stores are close to Shelton Plumbing LLC for customers needing materials?
Nearby options include Darden Building Materials and Lumber Liquidators, which are convenient for obtaining construction and flooring supplies.
Where can I find other home improvement services near Shelton Plumbing LLC?
Customers can find related services nearby such as Jones Ladybug Termite & Pest Management for pest control and JMR Services for appliance repair and commercial refrigeration.