Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Webster to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.2
37 reviews
5 stars
25
4 stars
5
3 stars
1
2 stars
1
1 star
5
- THT D HansonSep 21, 20255.0I like this place! Borrowed a tool on Saturday morning. Got Sunday free! Tool worked well. Office staff and tech staff were very helpful both on checkout and checkin.
- MPMisty PraterOct 1, 20231.0Unfortunately the office staff is not that knowledgeable about their own equipment they rent. I would recommend Home Depot rentals over Sunbelt for your floor refinishing needs
- JEJay ErvinJan 11, 20181.0We are sunbelt customers from outside of Texas and we were incorrectly charged for equipment rented from this location. Honest mistake yes, however I have made 9 phone calls now attempting to have the invoices corrected. On the last phone call made to the store manager, she laughed at me. This location has the worst customer service I have dealt with in a while. We deal with many vendors and have only once been billed for another company's invoice. I made one phone call and it was handled immediately. Still waiting to have the invoices in the amount of $1711.55 removed from our account. 9 phones calls and counting. If your looking for quality customer service I would look elsewhere.
- BBBrian BuryNov 21, 20164.0they had what i needed
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to bring to rent equipment from Sunbelt Rentals?
You need a valid driver’s license or government-issued photo ID and a credit or debit card for upfront payment. No additional deposit is required unless applying for a commercial credit account.
Is a deposit required when I make a reservation?
No deposit is required for customers without a credit line. Payment information is collected, but your card won't be charged until equipment pickup. Credit customers will have a deposit secured during rental.
Can I extend my equipment rental period?
Yes, you can contact the rental branch to extend your rental. Additional charges will be added based on the length of the extension according to rental contract rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Equipment is typically returned to the original rental location. If you need to return it elsewhere, contact your rental store in advance for assistance.
Does Sunbelt Rentals offer delivery services for tools and equipment?
Yes, delivery is available for a reasonable fee. You can specify delivery and pickup dates during reservation and provide special instructions as needed.
What are the Sunbelt Rentals Webster location hours?
Monday through Friday, they are open from 7:00 AM to 5:00 PM, and Saturday from 7:00 AM to 12:00 PM. The location is closed on Sundays.
What should I do if a rented tool breaks while I'm working?
If equipment malfunctions, request service directly from the Equipment Detail page in your reservation or contact the rental branch to arrange repair or replacement. Rental Protection Plan is available to cover damages.
How can I find Sunbelt Rentals if visiting nearby places like Edgar A. Smith Family YMCA or Green Oaks Apartments?
Sunbelt Rentals is located on 14700 Galveston Road in Webster, TX, near landmarks like Edgar A. Smith Family YMCA and Green Oaks Apartments. These nearby locations can help orient you when navigating to the rental store.
Are there convenient storage options near Sunbelt Rentals if I need to store equipment or materials?
Yes, nearby self-storage facilities include Storage Choice - Clear Lake, Extra Space Storage, and Public Storage, which could be useful for storing your tools or project materials.
What are some other local services near Sunbelt Rentals that customers might find useful?
Nearby services include Ash Automotive for vehicle repair, BagLife for fashion accessories, and Casa de Encuentro for community support. These locations can complement your visit to Sunbelt Rentals.