Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians, particularly Jason.
Timeliness
Many reviews highlighted the quick response times and prompt service, with technicians often arriving the same day or within hours of the call.
Honesty and Fair Pricing
Numerous customers appreciated the honest assessments and fair pricing, noting that there were no unnecessary upsells or hidden fees.
Quality of Work
The quality of repairs and installations received high marks, with many customers expressing satisfaction with the thoroughness and effectiveness of the service.
Repeat Business
A significant number of customers indicated they would continue to use Kool Temp for future HVAC needs, reflecting strong customer loyalty.