Business Details
About
PlumberLeak Detection ServiceSewer & Drain CleaningWater Heater SalesWater Purification EquipmentWater Softening Equipment SupplierWater Purifiers
Duncan Plumbing is your choice for the best local, family-owned and operated business, meeting all the plumbing needs of the South DFW Metroplex. Call us for residential or commercial service by fully licensed, insured & background-verified plumbers meeting the highest service expectations. We offer SOLUTIONS to all your difficult plumbing problems! No job is too big or too small. We specialize in trenchless pipe replacement, leak detection, camera inspection and operate with only the latest in technology. Experience the Duncan Difference!
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
709 reviews
5 stars
671
4 stars
12
3 stars2
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, particularly highlighting individuals like Jon, Dylan, and Adam.
Communication
Many reviews noted excellent communication from the office staff and technicians, including timely updates and clear explanations of services.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain repairs were overpriced compared to competitors.
Customer Experience
Overall, customers reported positive experiences, often mentioning the friendly and courteous nature of the staff, as well as their willingness to address questions and concerns.
Repeat Business
Several customers indicated they would return for future plumbing needs, citing previous positive experiences as a reason for their loyalty.
- ATApril Tomme1 day ago5.0All I can say is wow, called them out for a job they were, on time, prepared, very expierenced and they finished the job in record time and to top it off the price didn’t break the bank. I would recommend them any day of the week. Thanks guys for such a good experience!
- SWS Wangsness1 day ago5.0Duncan Plumbing was fantastic!! Jason came out and found our slab leak. Process was seamless from making our appointment finding our leak, excavations, city inspection and backfill. Professional, very knowledgeable and trustworthy company.
- MMMandy3 days ago5.0Duncan Plumbing did an amazing job for us! We had a water heater that was on its last leg, and their team came out quickly, figured out the issue, and got a new unit installed the same day. The whole process was smooth, professional, and honestly way less stressful than I expected. Everyone we dealt with was friendly, honest, and really knew their stuff. It’s rare to find a company that shows up when they say they will and takes pride in doing the job right, but Duncan Plumbing absolutely delivered. We’ll definitely be using them for anything plumbing-related in the future. Highly recommend!
- WHWalter Hinz3 days ago1.0Would not recommend. Called on Wednesday and set up an appointment for Friday. When I called to find out way they had not showed up, their response was "Someone forgot to put you on the schedule. I can get you on the schedule for later today" I said NO! Called another plumbing company who sent me a conformation with the date and time.
- KGKobi Consulting GroupNov 5, 20255.0Duncan plumbing is the best in town and the best in Duncan Plumbing is Jason Cassidy! He is awesome! We’ve used him twice now and not only did he help us with getting our water filter system set up but also fixed my garbage disposal and leak. That literally saved me from calling out an electrian! I really appreciate you Jason and Duncan Plumbing!
Frequently Asked Questions About Duncan Plumbing Solutions
What services does Duncan Plumbing Solutions offer?
Duncan Plumbing Solutions offers residential and commercial plumbing services including trenchless pipe replacement, leak detection, camera inspection, sewer and drain cleaning, water heater sales, and water purification equipment supply.
Where is Duncan Plumbing Solutions located?
Duncan Plumbing Solutions is located at 109 John Arden Dr, Waxahachie, TX 75165, USA.
What are the operating hours of Duncan Plumbing Solutions?
Duncan Plumbing Solutions operates 24 hours a day, 7 days a week, providing continuous plumbing services.
Is Duncan Plumbing Solutions a licensed and insured company?
Yes, Duncan Plumbing Solutions employs fully licensed, insured, and background-verified plumbers who meet high service expectations.
What payment options are accepted at Duncan Plumbing Solutions?
Duncan Plumbing Solutions accepts various payment methods including American Express, cash, check, contactless payments, Discover, financing, invoice, Mastercard, and Visa.
Does Duncan Plumbing Solutions offer online estimates?
Yes, Duncan Plumbing Solutions offers online estimates to conveniently assess your plumbing needs.
Is Duncan Plumbing Solutions wheelchair accessible?
Yes, Duncan Plumbing Solutions has wheelchair accessible entrances, parking, seating, and restrooms.
Do I need an appointment to receive services from Duncan Plumbing Solutions?
Yes, appointments are required before receiving services from Duncan Plumbing Solutions.
What nearby places can I visit when I come to Duncan Plumbing Solutions in Waxahachie?
Nearby places include Frost By Creamery for ice cream and fast food, Walgreens pharmacy and convenience store, and Magic Touch Barber Shop for beauty and grooming services.
How can nearby businesses like Walgreens and Frost By Creamery be useful during my visit to Duncan Plumbing Solutions?
You can conveniently pick up prescriptions or essentials at Walgreens and enjoy a treat or meal at Frost By Creamery before or after your plumbing service appointment.
Are there laundromats near Duncan Plumbing Solutions for customer convenience?
Yes, Coin Laundry and The Missing Sock Laundry are nearby laundromats where customers can manage laundry while visiting Duncan Plumbing Solutions.