Business Details
About
PlumberLeak Detection ServiceSewer & Drain CleaningWater Heater SalesWater Purification EquipmentWater Softening Equipment SupplierWater Purifiers
Duncan Plumbing is your choice for the best local, family-owned and operated business, meeting all the plumbing needs of the South DFW Metroplex. Call us for residential or commercial service by fully licensed, insured & background-verified plumbers meeting the highest service expectations. We offer SOLUTIONS to all your difficult plumbing problems! No job is too big or too small. We specialize in trenchless pipe replacement, leak detection, camera inspection and operate with only the latest in technology. Experience the Duncan Difference!
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
715 reviews
5 stars
676
4 stars
12
3 stars3
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting excellent communication and responsiveness.
Quality of Work
Many reviews noted the thoroughness and expertise of the technicians, with successful resolutions to plumbing issues and high-quality installations.
Timeliness
The business received positive feedback for punctuality, with technicians often arriving on time or even early for scheduled appointments.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain quotes were excessively high compared to competitors.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending Duncan Plumbing for future plumbing needs.
- RBRegina Brown5 days ago5.0Took care of us really well, answered all our questions, repaired our fireplace
- CJCaleb JenkinsNov 28, 20255.0Brian was extremely helpful. During his visit, he was timely, thorough, and professional. We would absolutely recommend Duncan Plumbing.
- LDLionel DecurNov 27, 20255.0Jason, I am blessed and have so much to be thankful for this Thanksgiving. Jason, your family embodies what every family on this earth should strive to be. Kindness is about showing up in the world with compassion and acting for the greater good of all. What a wonderful world we would have if every family were like yours. Kind humans know that life is hard, messy, and complex. Yet they understand that people are doing their best with the tools, resources, and experience they carry. “Kindness begins with the understanding that we all struggle.” Kindness is a sign of strength. It is moving from "me" to "we," seeing the bigger picture, and loaning someone your strength and support. Supporting someone by doing whatever you can, wherever you are, with whatever you have is a sign of who you are—a kind human. Please thank your wife and all of you for the Thanksgiving meal that you and your son brought to my house. That is the first home cooked meal I have had in a long time. And the day before that you and your son came to my house and installed two Carbon Monoxide Alarms in my house, located the 2 by 4’s in my wall so I could hang a heavy picture on the wall, gave me a stud finder, and all of this was at no cost to me. Jason may God bless you and your family. Thanks so much for all the help you and your family gave me. I will pay it forward. Sincerely, Lionel Waldo DeCuir Duncan Plumbing is my plumbing company from now on.
- ATApril TommeNov 23, 20255.0All I can say is wow, called them out for a job they were, on time, prepared, very expierenced and they finished the job in record time and to top it off the price didn’t break the bank. I would recommend them any day of the week. Thanks guys for such a good experience!
- MMMandyNov 21, 20255.0Duncan Plumbing did an amazing job for us! We had a water heater that was on its last leg, and their team came out quickly, figured out the issue, and got a new unit installed the same day. The whole process was smooth, professional, and honestly way less stressful than I expected. Everyone we dealt with was friendly, honest, and really knew their stuff. It’s rare to find a company that shows up when they say they will and takes pride in doing the job right, but Duncan Plumbing absolutely delivered. We’ll definitely be using them for anything plumbing-related in the future. Highly recommend!
Frequently Asked Questions About Duncan Plumbing Solutions
What services does Duncan Plumbing Solutions offer?
Duncan Plumbing Solutions offers residential and commercial plumbing services including trenchless pipe replacement, leak detection, camera inspection, sewer and drain cleaning, water heater sales, and water purification equipment supply.
Where is Duncan Plumbing Solutions located?
Duncan Plumbing Solutions is located at 109 John Arden Dr, Waxahachie, TX 75165, USA.
What are the operating hours of Duncan Plumbing Solutions?
Duncan Plumbing Solutions operates 24 hours a day, 7 days a week, providing continuous plumbing services.
Is Duncan Plumbing Solutions a licensed and insured company?
Yes, Duncan Plumbing Solutions employs fully licensed, insured, and background-verified plumbers who meet high service expectations.
What payment options are accepted at Duncan Plumbing Solutions?
Duncan Plumbing Solutions accepts various payment methods including American Express, cash, check, contactless payments, Discover, financing, invoice, Mastercard, and Visa.
Does Duncan Plumbing Solutions offer online estimates?
Yes, Duncan Plumbing Solutions offers online estimates to conveniently assess your plumbing needs.
Is Duncan Plumbing Solutions wheelchair accessible?
Yes, Duncan Plumbing Solutions has wheelchair accessible entrances, parking, seating, and restrooms.
Do I need an appointment to receive services from Duncan Plumbing Solutions?
Yes, appointments are required before receiving services from Duncan Plumbing Solutions.
What nearby places can I visit when I come to Duncan Plumbing Solutions in Waxahachie?
Nearby places include Frost By Creamery for ice cream and fast food, Walgreens pharmacy and convenience store, and Magic Touch Barber Shop for beauty and grooming services.
How can nearby businesses like Walgreens and Frost By Creamery be useful during my visit to Duncan Plumbing Solutions?
You can conveniently pick up prescriptions or essentials at Walgreens and enjoy a treat or meal at Frost By Creamery before or after your plumbing service appointment.
Are there laundromats near Duncan Plumbing Solutions for customer convenience?
Yes, Coin Laundry and The Missing Sock Laundry are nearby laundromats where customers can manage laundry while visiting Duncan Plumbing Solutions.