Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
People were friendly, their prices were unreasonable though. I went to go get an AC capacitor unit. The price to get the capacitor of choice was $140 retail in their store. I could go on Amazon and get it for $89. That much of a markup is ridiculous for any retail supplier. Already showcases to me the type of business I do not want to work with.
ES
Eric Stephan
Apr 21, 2023
1.0
The phone is answered off site and then they transfer you to the Waco location, but Waco doesn’t answer the phone or return phone messages when trying to make a showroom appointment.
UPDATE: Got a call 3 days later (4 if you count Sunday)
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What type of products does Ferguson specialize in?
Ferguson specializes in wholesale plumbing, heating, and cooling repair supplies, including HVAC equipment, repair parts, tools, and operation supplies.
What are the operating hours of Ferguson in Waco, TX?
Ferguson is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Ferguson offer delivery or pickup options?
Yes, Ferguson offers delivery, in-store pickup, and curbside pickup services. Same-day delivery is not available.
How can I contact Ferguson's customer support for help with ferguson.com?
You can contact Ferguson's customer support by calling 888-222-1785 or emailing customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. to 8 p.m. EST.
Can I pay for purchases on ferguson.com with a credit card?
Yes, Ferguson accepts Visa, Mastercard, and American Express for purchases on ferguson.com.
Does Ferguson provide financing options for commercial customers?
Yes, Ferguson offers commercial financing through GreatAmerica Financial for qualified applicants.
What is Ferguson's privacy and security policy?
Ferguson has a privacy and security policy that prioritizes protecting customers' information.
What nearby places could I visit before or after shopping at Ferguson?
Nearby places include Spiciness Mexican Grill for dining, and Extraco Banks if you need banking services.
Are there other Ferguson stores or related suppliers nearby?
Yes, nearby you can find Ferguson Home, Ferguson Plumbing Supply, and another Ferguson location specializing in appliances, kitchen, and bath supplies.
How can nearby automotive services benefit customers visiting Ferguson?
Customers can utilize nearby automotive services such as Valvoline Instant Oil Change, Kwik Kar Lube & Tune, and Mercedes-Benz of Waco for vehicle maintenance before or after visiting Ferguson.