Business Details
About
Heating ContractorAir Conditioning ContractorHVAC ContractorAir Quality ConsultantHeating Equipment Supplier
Serving Houston and surrounding areas since 1975! We specialize in Residential and Commercial Air Conditioning, Heating, Ventilation, Maintenance, Inspections, Home Warranty, and Indoor Air Quality. At Douglas Mechanical, Inc., our Trane Comfort Specialist Certified technicians receive the latest in industry training and continuing education to ensure the job is not only done right the first time, but to highest standard of service and quality. Our goal is to exceed your expectations by providing you with personalized service and focusing on your true comfort needs.
Location
Hours
Reviews
4.7
1,837 reviews
5 stars
1,675
4 stars
46
3 stars7
2 stars9
1 star
100
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, professional, and thorough in their work.
Customer Service
Many customers praised the helpfulness and communication skills of the staff, particularly highlighting individuals like Dennis and Gloria.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including accurate diagnostics and effective repairs.
Scheduling Issues
Some customers experienced delays and scheduling problems, leading to frustration, particularly in emergency situations.
Mixed Experiences
While many reviews are positive, there are notable complaints about upselling and misdiagnosis of issues, indicating inconsistency in service.
- CMcindy mariashNov 15, 20255.0Amanda is amazing in communicating with me with such grace and kindness from her office. She dispatched Eric to come out to give me a second opinion on an estimate I received from another company the day before. That company was scamming me and Eric checked what that company said was wrong. Nothing about what they said was true. Eric saved me over $1,530. He is my hero. I will only use this company from now on. They're honest and not just out for the money. I trust them and thank Eric for saving me so much money with his knowledge and honesty, and kindness.
- MMMelissa McCreryNov 12, 20251.0Absolutely one of the most unprofessional, and dangerous, service companies I have ever dealt with. Not only did their tech leave a gas leak open, but the office staff was extremely unprofessional. If this company is assigned by your warranty company, request a different vendor.
- AUAmanda UvalleNov 10, 20255.0Made an appointment online, and had someone out checking my AC a day later. The technician came on time, they communicated with me along the way. He was in and out, and fixed my problem quick. He was very helpful, and made his recommendations. I would definitely be using thyme again if another problem comes up.
- GCGeorge CagleNov 2, 20255.0The mechanic, Briar, was incredibly professional and helpful. Another company recommended an expensive repair but he correctly diagnosed the problem and saved me a lot of money. I highly recommend!
- SSSarita SalinasOct 25, 20255.0Dennis was AMAZING!!!! He was very thorough and communicated clearly as to what the situation was with our unit and what it would entail to repair. Thank you for being so helpful. Highly Recommend!!!
Frequently Asked Questions About Douglas Mechanical, Inc.
What services does Douglas Mechanical, Inc. provide?
Douglas Mechanical, Inc. specializes in residential and commercial air conditioning, heating, ventilation, maintenance, inspections, home warranty, and indoor air quality services.
What are the operating hours of Douglas Mechanical, Inc.?
They are open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Douglas Mechanical, Inc. located?
Douglas Mechanical, Inc. is located at 18820 Carrot Street, Spring, TX 77379, USA.
In which areas does Douglas Mechanical, Inc. offer its services?
Douglas Mechanical, Inc. serves Houston and surrounding areas including Katy, Conroe, Humble, Cypress, Tomball, Magnolia, Klein, Spring, The Woodlands, and more.
How can I contact Douglas Mechanical, Inc.?
You can reach Douglas Mechanical, Inc. by phone at +1 346-298-7442 or visit their website at https://douglas-inc.com/.
What certifications do Douglas Mechanical, Inc.'s technicians have?
Their technicians are Trane Comfort Specialist Certified and receive ongoing industry training and continuing education to ensure high-quality service.
Are there other HVAC or plumbing services nearby Douglas Mechanical, Inc.?
Yes, nearby you can find other service providers including Bear's Plumbing Services, Autumn Mechanical, Total Comfort A/C System, and J&G Plumbing Services, LLC.
What are some local businesses around Douglas Mechanical, Inc. that may interest customers?
Nearby businesses include Fire Access & Security Technologies for home security needs, Ty's European Automotive for car repair, and IHostPoker Casino Parties for event planning.
Are there any nearby storage or automotive services to Douglas Mechanical, Inc.?
Yes, Carrot Street RV Boat Storage offers storage solutions, and Spring Collision & Classic Restoration provides automotive repair and restoration services close by.
What categories of expertise does Douglas Mechanical, Inc. fall under?
Douglas Mechanical, Inc. operates as a heating contractor, air conditioning contractor, HVAC contractor, air quality consultant, and heating equipment supplier.