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Douglas Mechanical, Inc.

4.7
(1840 reviews)

Business Details

18820 Carrot Street, Spring, TX
77379, United States
(346) 298-7442
https://douglas-inc.com/

About

Heating ContractorAir Conditioning ContractorHVAC ContractorAir Quality ConsultantHeating Equipment Supplier
Serving Houston and surrounding areas since 1975! We specialize in Residential and Commercial Air Conditioning, Heating, Ventilation, Maintenance, Inspections, Home Warranty, and Indoor Air Quality. At Douglas Mechanical, Inc., our Trane Comfort Specialist Certified technicians receive the latest in industry training and continuing education to ensure the job is not only done right the first time, but to highest standard of service and quality. Our goal is to exceed your expectations by providing you with personalized service and focusing on your true comfort needs.

Location

Douglas Mechanical, Inc.
18820 Carrot Street, Spring, TX
77379, United States

Hours

Reviews

4.7
1,840 reviews
5 stars
1,676
4 stars
46
3 stars
7
2 stars
10
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for being professional, knowledgeable, and efficient in their work.

Communication

Customers appreciated the clear communication from both technicians and office staff, with many noting the helpfulness and responsiveness of the team.

Timeliness

Several reviews highlighted the promptness of service, with technicians arriving on time and completing jobs quickly.

Mixed Experiences

While many reviews were positive, there were notable complaints about misdiagnoses, upselling, and poor customer service in some instances.

Customer Trust

Some customers expressed concerns about trustworthiness, citing experiences of upselling and misdiagnoses that led to dissatisfaction.
  • JD
    Jake Dowdy
    Feb 14, 2026
    5.0
    Dennis was a great tech, he and the Team worked with us and together to get our A/C back up and running.
  • JL
    Johnny L
    Feb 10, 2026
    2.0
    Originally used them as part of our Home Warranty but we also decided to buy their maintenance package on their recommendation. Eric Harper came out for A/C Maintenance a few months ago and originally stated everything was fine despite me stating it was not cooling properly in different rooms. He explained that's how the air ducts were built. Obviously felt like a curious explanation since I didn't have cooling issues prior. He took a second look and stated 1 air damper motor was not working properly and recommended it'd be replaced for ~$600. Air Damper motors cost nowhere this much, and I get labor costs, that's fine we went w/ them to get it replaced. Eric came back , replaced it in ~10 minutes, didn't say much of anything and left. No big deal, things appear to be working again. Two months later our AC is not heating and cooling properly again. Decided to go w/ our original builder's AC Company since our warranty and maintenance package w/ Douglas had expired. Original builder told me the motor's wiring was not done properly, and it appears 2 other damper motors are not working. I doubt the other 2 coincidentally stopped working as soon as Douglas left. Douglas had also replaced our coils a few years back and was working fine, but the original builder told me they just left open pipes lying in our attic. He said he gets why they did it to replace the coils, but they should still replace it back. Appears like shoddy, lazy work all around, would definitely not go back to them for AC repairs.
  • GZ
    Gillian Zuehlke
    Jan 22, 2026
    5.0
    The service man Joe was on time; polite, knowledgeable and efficient. The job was done in very short time and the area was left tidy.
  • MM
    Metal5torm
    Jan 12, 2026
    5.0
    They came through for me after hours, the job was done In a timely manner.
  • CP
    Come Glide With Me- Feat. Poindexter
    Jan 5, 2026
    5.0
    Dennis was a pleasure, he was quick and efficient and also very informative. I would definitely recommend Douglas Mechanical and request Dennis.

Frequently Asked Questions About Douglas Mechanical, Inc.

What services does Douglas Mechanical, Inc. provide?

Douglas Mechanical, Inc. specializes in residential and commercial air conditioning, heating, ventilation, maintenance, inspections, home warranty, and indoor air quality services.

What are the operating hours of Douglas Mechanical, Inc.?

They are open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Douglas Mechanical, Inc.

Douglas Mechanical, Inc. partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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