Goettl Air Conditioning and Plumbing San Antonio, TX

Reviews

• MP

  Miles Pedersen

  2 days ago
  5.0
  Tyler and Matt Lopez are the absolute best! Tyler was professional, kind, on time, and very knowledgeable. He comprehensively checked my entire system and did an excellent job of ensuring that I thoroughly understood all of the findings. And Matt Lopez is an invaluable subject matter expert, liaison, and coordinator, who went above and beyond to accommodate my needs and address any concerns I had, making me feel comfortable and confident that I was receiving top of the line service. I feel blessed to have been paired with such an outstanding team, and will exclusively be using Goettl as my go-to HVAC/Plumber servicing company from now on!
• SW

  Sarah Williams

  2 days ago
  3.0
  My unit is less than 4 years old and the maintenance for upkeep is outrageous. NM I have a maintenance agreement and each time my unit is serviced, there are recommendations for parts, repair and updates that are always between $2 or 3 thousand dollars. I get anxiety every time they come...the technicians talk technical language and tell me how detrimental it would be if I not do the recommendations. I feel overwhelmed as well as being caught between a rock and a hard place. I realize that the economy and cost of living is at an alltime high, but these costs are outrageous.
• JR

  jessica ramirez

  5 days ago
  5.0
  After I spoke with the manager he sent another technician out because the first kinda gave me really expensive prices and didn’t really check the entire AC system. I didn’t feel too comfortable with the first because he was talking like $20,000 and recommended replacing the AC system. And I just hate when they try to scare you and exaggerate the problem. Brandon the second technician that did actual work on the AC was a lot more helpful and seemed more honest and gave me more options as well. The entire time I felt super comfortable with him and felt like I could trust the service because he was calm and friendly and that really goes a long way when you’re a single woman and know nothing about this type of stuff because it does tend to feel overwhelming and stressful and scary. But Brandon did really good work and would feel comfortable with him doing work for any future maintenance. Hopefully I won’t have to do anything in the near future.
• CW

  Christian Wan

  Apr 22, 2026
  5.0
  I had a truly excellent experience with Goettl Air Conditioning and Plumbing in San Antonio, TX. From the first call, their customer service team was friendly, professional, and quick to get me scheduled. The technician arrived right on time, was well-prepared, and took the time to carefully inspect the issue before explaining everything in a clear and honest way. I really appreciated how thorough and detail-oriented they were—they made sure the job was done properly and didn’t cut any corners. The quality of their work was outstanding, and they left everything clean and organized after finishing. Pricing was transparent, with no hidden surprises, which gave me a lot of confidence in their service. It’s clear they take pride in what they do and genuinely care about customer satisfaction. I would absolutely recommend Goettl Air Conditioning and Plumbing to anyone in San Antonio looking for reliable and high-quality HVAC and plumbing services!
• JB

  Joe Benavides

  Apr 14, 2026
  5.0
  I recently had some health problems that has drastically changed my life. My wife and I pulled in to our garage after a doctor visit to find water all over the garage floor. What do we do? Who do we call for help. We decided to call Goettl. We see their trucks on the road so we called. A very ipleasnt person answered the phone.and listen to me explain our situation. Talked with me about a date and time they could come and they scheduled the appointment. We seen the very familiar blue truck pull up. And a man quickly got out of the truck and walked up. . That time from placing the call to them showing up is very nerve racking. Will they be on time. Will they be able to identify the problem. How long will it take to fix the problem? A knock at the door and when I answered the door.the tech introduced himself as Nathan. I asked him to come in.and he covered his shoes with blue covers for his shoes. He was a kind man. Very polite. I showed him to the garage where I had see the water. He looked toward my water softener and water heater which are all close to each other. began looking at the softener-drain. He asked a few other questions just to get more of an idea of the problem. We talked about my washing machine drain-and if it had ever backed up?I replied no. He continued looking at things achecking the function of the softener. Water had also damaged the wall behind the softener. He was being very thorough. He identified the problem as itbeing the softener. Gave a suggestion and presented a price to make this repair and then went to his truck. With one trip to his truck Nathan came back with part and his tools to do the job. I agreed and he got to work.he replaced a part to the drain and began testing it. Satisfied that he had corrected the problem. Nathan was done.There trucks are obviously well stocked-as Nathan did not have to leave the home to go get the parts store.he need to do the job. I would use goettlagain and would recommend Goettl to anyone and would suggest you ask for Nathan.

Frequently Asked Questions About Goettl Air Conditioning and Plumbing San Antonio, TX