Business Details
About
Roofing Contractor
Twin Hammers Roofing and Contracting provides residential and commercial roof installation, repair, inspection, restoration, and flashing for all roof types of roofing including metal, foam, tile, shingle, rubber, pitched, flat, and modified in the San Antonio, TX, area.
Details
- Onsite servicesAvailable
Location
Twin Hammers Roofing & Contracting
9258 Culebra Rd, San Antonio, TX
78251, United States
Hours
Reviews
4.9
221 reviews
5 stars
216
4 stars1
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Satisfaction
Many customers expressed high satisfaction with the quality of work and professionalism of the staff, often recommending the company to others.
Responsiveness
Customers frequently noted the quick response times and attentiveness of the team, especially in urgent situations.
Professionalism
Reviews highlighted the professionalism and knowledge of the staff, with many customers appreciating the clear communication throughout the process.
Quality of Work
The quality of the roofing work was consistently praised, with customers noting improvements and thorough clean-up after job completion.
Concerns with Sales Practices
Some customers reported negative experiences related to aggressive sales tactics and issues with communication regarding insurance claims.
- APAllison PrasifkaNov 17, 20255.0Not only did a human answer the phone and calmly answer my questions, but they came in and explained every aspect of cost and insurance to me and all the roofing materials used. I cannot thank twin hammers enough for not only replacing our roof in a timely manner, explaining the process in detail, always being available, and also scheduling our window replacements as well. Highly recommend, they worked within our budget and represented us and themselves to the insurance is such a way that even the progressive rep said they felt we were in the best hands with a highly skilled company.
- TMTed MartinezOct 25, 20255.0Had my roof done years back from Twin Hammers and really went above and beyond to help me out and provided quality work that other companies that had initially reached out could not provide. Fast forward 4 years later was selling my home and inspector requested some items on the roof to be looked at by a roofer which turned out to be nothing major just inspector looking for deficiencies. Mind you this was 4 years later and Twin Hammers did not hesitate to come by to take a look and provide their professional expertise. They even spoke with the inspector to identify what they wanted addressed. Highly recommend Twin Hammers for any roofing needs or replacement, reliable company that will help out years after.
- JZJen ZapataOct 24, 20255.0If you’re looking for a roofing company, Twin Hammers is definitely the company to choose! They provide quick FREE quotes, are very attentive to all your customer needs & are very professional. No insurance? No problem, they will help you in every which way they can. From management to the staff they are all very knowledgeable in what they do. You can get scheduled immediately and the guys working are always available, day and night, rain or shine. You won’t be disappointed.
- DPDenise PerezOct 24, 20255.0Chris and his team went above and beyond for my dad. They were attentive, honest, and did such great work that when my sister needed roof work, there was only one logical choice- Twin Hammers! Thank you for being good people and providing excellent service. My dad doesn’t speak the best English and easily gets taken advantage of- but your team didn’t. Good people doing great work.
- DGDaniela GonzalezOct 24, 20255.0I had an absolutely fantastic experience with Twin Hammers Roofing and give them my highest recommendation! From start to finish, the service was 5-star. They were incredibly professional, knowledgeable, and helped guide me through the entire process, including dealing with the insurance claim. The crew was fast, efficient, and the quality of the work is outstanding—my new roof looks amazing. What really impressed me was how well they cleaned up; the area looked better than when they started! Thank you to the entire Twin Hammers team for their honesty, great communication, and exceptional work!
Frequently Asked Questions About Twin Hammers Roofing & Contracting
Are you licensed and insured?
Yes, our company is fully licensed and carries comprehensive insurance coverage for all our roofing and contracting services.
Do you work with insurance companies?
We do work with insurance companies and are experienced in handling insurance claims. Our team can provide guidance throughout the claims process to ensure a smooth experience for our clients.
Do you offer financing?
We offer financing options to our customers to help make roofing projects more manageable and affordable.
Do you have emergency services?
Our company provides round-the-clock emergency services to address urgent roofing issues at any time of day or night.
Is Twin Hammers Roofing & Contracting licensed and insured?
Yes, Twin Hammers Roofing & Contracting is fully licensed and carries comprehensive insurance coverage for all their roofing and contracting services.
Does Twin Hammers Roofing & Contracting work with insurance companies?
Yes, they work with insurance companies and are experienced in handling insurance claims, providing guidance throughout the claims process for a smooth experience.
Are financing options available for roofing projects at Twin Hammers Roofing & Contracting?
Yes, financing options are offered to help make roofing projects more manageable and affordable.
Does Twin Hammers Roofing & Contracting offer emergency roofing services?
Yes, they provide 24/7 emergency services to address urgent roofing issues any time of day or night.
What types of roofing services does Twin Hammers Roofing & Contracting provide?
They provide roof installation, repair, inspection, restoration, and flashing for all roof types including metal, foam, tile, shingle, rubber, pitched, flat, and modified roofs.
Where is Twin Hammers Roofing & Contracting located?
The business is located at 9258 Culebra Rd, Suite 101, San Antonio, TX 78251, USA.
What payment options does Twin Hammers Roofing & Contracting accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Which cities does Twin Hammers Roofing & Contracting serve?
They serve multiple cities including San Antonio, Houston, Austin, Cedar Park, Round Rock, Timberwood Park, Fair Oaks Ranch, Somerset, Shavano Park, La Vernia, St Hedwig, Universal City, and Hollywood Park in Texas.
Are there any nearby places of interest around Twin Hammers Roofing & Contracting's location?
Nearby you can find Pro Star Roofing for building supplies, Irene's Professional Skin Care Services & Teeth Whitening for beauty treatments, and Speedy Phone Repairs for mobile and appliance repairs, all conveniently located close to Twin Hammers Roofing & Contracting.
How can the nearby real estate services benefit customers of Twin Hammers Roofing & Contracting?
Customers can use nearby services like Click and Move Realty Group powered by lpt realty for real estate needs, making it convenient to coordinate roofing projects with property purchases or sales.