Tietze Plumbing, Heating and Air

Reviews

• CP

  Carolyn Patton

  Feb 21, 2026
  5.0
  Our technician Eric Guerrero from Tietze Plumbing, Heating and Air was amazing! He was friendly and resolved our plumbing issue very quickly. He then went an extra step and checked the water pressure and discovered it was high and adjusted it. He was very thorough and professional!! Thank you!
• JF

  James Finigan

  Feb 18, 2026
  5.0
  Excellent service!! The technician did a yearly preventative maintenance service for my water heater and he showed me the sediment build-up, and he explained why yearly maintenance is so important. Professional , transparent, and highly recommended. Five stars!
• DG

  Dianne Garibay

  Feb 17, 2026
  5.0
  Josh thoroughly explained the work to me before he got started and let me know the cost up front. Very fair price, and the work was performed expertly and efficiently. Josh was polite, well-mannered and appropriately attired. Tietze sent a photo of the service provider prior to his arrival, which was also much appreciated.
• IG

  Irish Gem

  Feb 16, 2026
  2.0
  Whichever employee was driving the box truck on Bandera Rd east just past Oak Valley Golf Course needs their driving privileges revoked immediately. At 8:20am on Monday 2/16 the lunatic was illegally passing vehicles while using the right lane on those dangerous curves out there. Tell him to relax! He then continued to weave in and out of traffic all the way thru Old Town Helotes. He's going to hurt someone or worse get someone killed! I see that truck being driven like that again im taking videos and going to the police.
• AA

  AJ

  Jan 31, 2026
  1.0
  I had a less-than-pleasant experience with Tietze Plumbing. My elderly mother called to get a quote about replacing a water heater because it's around 9 years old and about time for a replacement, and the technician - Eric according to the invoice - used some frustrating sales tactics that I did not appreciate. I've been flipping houses for over a decade, and have experience with subs, trades, these pressuring sales tactics. Specifically, Eric was pushy about trying to find out who else we were getting quotes from, wanted to know who told us the water heater was 9 years old (looking up the model told us - concerning question from a plumber), asked my mom what she would do if hot water stopped working tomorrow (common tactic to pressure a sale when you're up front about collecting quotes from multiple companies), and before he would show my mom a quote, he asked her several times what her budget was. At this point I was frustrated and chimed in, "$500, we're asking *you* for a quote" (for anyone unfamiliar with water heater prices, they're about a grand to purchase sans labor, and the lowball "budget" was deliberate due to frustration). While I understand the purpose of this (setting expectations), the delivery was awful and pushy. Looking at other reviews, others seem happy with this company. But I am not at all pleased with how Eric handled this very simple quote request, and will not use or recommend him or this company for any of my flips or renovation projects in San Antonio and surrounding areas, and would advise others to be leery of "urgency sales tactics" - a good plumber does not approach a situation like this unless there is a solid reason for urgency concern - like, if she had mentioned issues with hot water, which she did not, this is a proactive, preventative maintenance, which was clearly communicated up front.