Tietze Plumbing, Heating and Air

4.8
1093 reviews

About

Plumber
Tietze Heating Cooling and Plumbing is operated as an old-fashioned family business. Their primary goal, which they pride themselves on, is to treat their customers the way they want to be treated, thereby providing the same type of quality services that they provide their own families.

Location

Tietze Plumbing, Heating and Air
10545 FM1560, San Antonio, TX
78254, United States

Hours

Reviews

4.8
1,093 reviews
5 stars
1,014
4 stars
27
3 stars
14
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable technicians who provided clear communication and thorough explanations of the services performed.

Timeliness

Many reviews highlighted the prompt response times and same-day service, with technicians arriving as scheduled and completing jobs efficiently.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and installations, noting that technicians went above and beyond to ensure issues were resolved effectively.

Pricing Concerns

Some customers raised concerns about pricing, feeling that certain repairs were overpriced compared to industry standards, despite acknowledging the quality of service.

Repeat Business

Numerous customers indicated they would continue to use Tietze Plumbing for future needs, citing positive experiences and trust in the company's reliability.
  • MD
    Maria Decker
    Nov 12, 2025
    5.0
    This plumbing repair company is the best! Reception was able to get a prompt appt and our plumber, Cody was friendly, knowledgeable efficient. This sink is working better than when we first moved in😄 Will definitely be using them in the future and highly recommend this company.
  • JM
    Joeylynn Mesaros
    Nov 12, 2025
    5.0
    We had a leak in our house late at night coming from our water heater in the attic. Tietze Plumbing responded quickly and kept great communication throughout the whole process. They arrived promptly, assessed the issue, and gave us multiple repair and replacement options. In the end, we decided to upgrade to a tankless water heater — and we couldn’t be happier! The installation was clean and professional, and everything has been working perfectly since. It’s rare to find a company that’s this responsive, honest, and knowledgeable. I wouldn’t hesitate to call them again or recommend them to anyone needing plumbing or water heater service!
  • DN
    Donna Navarro
    Nov 12, 2025
    5.0
    Tietze Plumbing was excellent to us! We had a toilet part break and they sent out a tech the same day we called! And today was Veterans Day so we were happy we were squeezed into the schedule! Travis arrived and looked at our issue and said he had the replacement part on his truck for the repair. As he worked he found our older toilet needed another part replaced that he didn’t have so he went to the shop and was able to replace both parts. We were so glad he went above and beyond to get our second bathroom working the same day!
  • JT
    Jay Thompson
    Nov 11, 2025
    5.0
    Great service! Professional, speedy, on time, and well priced. What more could you ask for. Highly recommended.
  • CB
    Catherine Bullwinkle
    Oct 23, 2025
    5.0
    We were notified by SAWS that we had a water leak at our home. Contacted Tietze Plumbing and they sent out a technician promptly. Jeremy was able to quickly identify the source of the problem as the failure of the Pressure Reducing Valve and a hole in the pipe. Since it was late in the day, water was turned off, service was scheduled for early the next morning and Aaron completed the repair satisfactorily and cleaned up the area nicely. Very pleased with everyone including the initial phone call to schedule an appointment. We would definitely use them again.

Frequently Asked Questions About Tietze Plumbing, Heating and Air

What types of services does Tietze Plumbing, Heating and Air offer?

Tietze Plumbing, Heating and Air provides plumbing, heating, and air conditioning services.

What is the business philosophy of Tietze Plumbing, Heating and Air?

They operate as an old-fashioned family business, treating customers the way they want to be treated, providing quality services as they would for their own families.