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One Hour Heating & Air Conditioning

4.9
(197 reviews)

Business Details

10812 Hillpoint, San Antonio, TX
78217, United States
(210) 588-0555

About

HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating Contractor
At One Hour Heating & Air Conditioning – San Antonio, we make home comfort simple, stress-free, and built around your needs—not sales tactics. Your home is your sanctuary, and when your HVAC system fails, you need fast, reliable service. We provide upfront, printed pricing so there are no surprises—just honest, expert solutions. Our background-checked technicians arrive on time, respect your space, and deliver white-glove service from start to finish. Locally owned and serving San Antonio, Alamo Heights, Stone Oak, and surrounding areas, we’re backed by a trusted national brand. Call today for on-time, expert HVAC service—guaranteed! If you’re looking for reliable HVAC service without the stress, contact us today to schedule an appointment.

Details

  • Onsite servicesAvailable

Location

One Hour Heating & Air Conditioning
10812 Hillpoint, San Antonio, TX
78217, United States

Hours

Reviews

4.9
197 reviews
5 stars
191
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1 star
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and responsive service provided by technicians, particularly highlighting Oscar and Dalton for their thoroughness and communication.

Professionalism

Many reviews noted the professionalism and expertise of the technicians, with specific mentions of their ability to explain issues clearly and provide honest assessments.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, describing it as inflated or feeling pressured to purchase new units, contrasting with others who found the pricing reasonable.

Timeliness

The business received positive feedback for quick response times and efficient service, often resolving issues within a short timeframe.

Trustworthiness

Several customers appreciated the transparency and honesty of the company, feeling confident in the recommendations and services provided.
  • KW
    Krissy Wilbraham
    Feb 20, 2026
    5.0
    I've met the owners, Amanda and Kirk and let me just say that they are so passionate about what they do. Amanda is a fantastic resource, She is an advocate for women homeowner who may be uncomfortable with having technicians in their house or are afraid of being taken advantage of with services and cost. They take their time with vetting their technicians and ensuring that they are doing good, honest work for their customers. I would 10 out of 10 recommend them to my friends and family.
  • MP
    Menachem pony
    Feb 12, 2026
    5.0
    I didn’t realize how much of a difference professional air duct service could make until this team came out. From the moment they arrived, it was clear they knew exactly what they were doing. They worked with impressive speed but never cut corners, and they took the time to explain what they found and why it mattered. The whole process felt organized, thorough, and honest. You can tell they take real pride in their work. It’s rare to find a company that combines efficiency, knowledge, and genuine care for their customers the way they do. I’m truly impressed.
  • MP
    mazal pony
    Feb 12, 2026
    5.0
    I can't thank one hour heating & conditioning enough for their fast response! my A/C went out on one of these very cold days that we had here and with little kids it's hard, and they actually lived up to their name by getting a technician out here right away. The tech was professional, diagnosed the issue quickly, and had everything cooling again in no time. if you need emergency HVAC service, these are the people to call!
  • VA
    Vito Anthony
    Feb 10, 2026
    5.0
    Great service, flexible with scheduling, and very thoroughly explained the entire process. I had a relatively new system that had a refrigerant leak, but was outside of the service warranty window. They were able to work directly with the manufacturer to help get the entire system replaced due to parts availability. This was a new build in 2023, we ran into some issues during that arose from initial construction. The team was very professional and documented everything with photos but had to make some big drywall cuts to correct the issues. The drywall was patched and painted at no extra cost despite the extra work. Now we have a brand new system, and they even handled the warranty paper work for us so we can avoid a mess like this in the future. Would highly recommend!
  • OM
    Oscar Martinez
    Feb 4, 2026
    1.0
    I was terminated from this company, and after working here, I feel people deserve to know what it’s really like behind the scenes. Employees are constantly pressured to upsell customers instead of focusing on honest service. Technicians are pushed to hit sales numbers (over $225 per call) instead of doing what’s best for the homeowner. Once I moved to commission, the pressure only got worse — sales mattered more than integrity or people. At one point, I told the owners of the company that I needed more hours or I’d have to get a second job. Their response was: “That should motivate you to sell more.” That told me everything about how employees are viewed. Another time, I had the flu with a 103° fever and was still pressured to run calls instead of being allowed to recover. That’s not leadership — that’s disregard for employee health and safety. If the owners respond to this review, expect excuses. That’s how concerns are handled internally too: deflection instead of accountability. These were the worst owners I’ve worked for in my career. The environment is greedy, stressful, and hostile to technicians who want to do honest work. I do not recommend anyone work here, and customers should be aware of how aggressively upselling is pushed. Employees and technicians: stay away. Owners: stop making excuses and do better

Frequently Asked Questions About One Hour Heating & Air Conditioning

What services does One Hour Heating & Air Conditioning offer?

They provide expert HVAC services including heating, air conditioning, and air quality consultation with upfront pricing and reliable solutions.

What are the business hours of One Hour Heating & Air Conditioning in San Antonio?

They operate 24 hours a day, 7 days a week, providing round-the-clock service.

Brand Certified Facts from One Hour Heating & Air Conditioning

One Hour Heating & Air Conditioning partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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