Equipment Depot - San Antonio

Reviews

• HS

  Hammer stonewall

  Sep 6, 2020
  3.0
  The sales workers were great to work with. The only problem I have is the parts accountability. I flat lost money on this transaction. I bought a cat part from them, and it did not work. This is not unheard of, but, when I took it back, I was given a slight run around. I would have to drive out to machine again. Get the hrs, and fill out paperwork, then take it back. Then they would send it in to have it checked. Then a determination would be made. Instead, I ordered a patron line, it came in, in 2 days, when out, installed and it is now running. If it did not work, they would have sent me a box with a shipping label. I hate to say it. Because I would much rather deal with someone in person, but, in this case, I will go with someone else for cat forklift parts. And I still have the part I bought from them.