What a joke of a home builder. I’ve NEVER in my life seen such horrible homes. EVERYTHING IS DONE WRONG! How is that even possible? DO NOT hire this company. They are worthless!
House out of square by 2+ inches, barley any insulation in the attic, crooked floors, chipped cabinets, bowed walls, shower leaks, missing tile grout, cracked roof trusses, horrible stucco job, leaking water heater, wall plaster cracks. The list goes on and on and on and on……. DO NOT HIRE THESE CLOWNS
NA
Nabeel Ali
Mar 7, 2024
1.0
I am a real estate agent, and my wife and I acquired an Ashton Woods Home. We've encountered organizational issues, such as the omission of upgraded ceiling paint and light dimmers we paid for, replaced with regular paint throughout the entire house. Plumbing problems have arisen due to incorrect installation for the water softener, causing water blowback. Unauthorized visits, including unannounced contractors, have left us uncomfortable. The contractor responsible for mold trimming admitted to being new on the job, resulting in incorrect installation and the wrong color. These challenges, especially with my work-from-home situation, have created a considerable inconvenience. I'm currently sitting in my car on the driveway due to a lack of communication during painting. I'd appreciate a prompt and comprehensive resolution to these concerns.
I intend to inform any potential clients considering Ashton Woods Homes about the challenges we've faced, emphasizing that the treatment has not been satisfactory.
TL
The Lodge
Jul 3, 2023
1.0
I was so excited to finally to build my new home and was so surprised on how promises were made and were broken. I can't even get anyone to call me now. I have a hole on the side of my house where they left brick off at the very top. Never got the move in gift. Never got my yard fixed and the sewage problems that came up the day after we moved in are still giving us problems. Planning on suing
MR
Melissa Richardson
Sep 24, 2019
1.0
We bought the model home in December 2018. We were told after our final walk through to be sure to let them know in about a week or so of anything additional that needed fixing. The refrigerator does not dispense ice or water and the floor was damaged in the office from the salesperson from Ashton Woods. We were told that they would take care of it verbally but didn't get it in writing. HUGE mistake. They have bounced our request from person to person and now refuse to repair anything. We were told we bought an "as is" house although that verbiage was NEVER used in negotiations and now we are paying for it. Not to mention the drain pan to our air conditioner was improperly installed and caused a leak from the attic down into the kitchen which we are dealing with now. For this I had to submit the same warranty request three times because they will bounce it from person to person and close it without doing a thing hoping you'll let it go. They are unethical and unprofessional. Lesson learned about how kind they are before you sign the papers - get it all in writing because everyone conveniently will have amnesia once the deal is done about promises made.
Frequently Asked Questions About Ashton Woods Homes
What types of homes does Ashton Woods Homes offer in San Antonio, TX?
Ashton Woods Homes offers new home communities and various floor plans for sale in the San Antonio area.
Where is Ashton Woods Homes located?
Ashton Woods Homes is located at 17319 San Pedro Avenue, San Antonio, TX 78232, United States.
What are the business hours for Ashton Woods Homes?
Ashton Woods Homes is open Monday from 1:00 PM to 6:00 PM, Tuesday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Ashton Woods Homes open on major holidays?
No, Ashton Woods Homes is closed on November 27, December 24, and December 25, 2025.
How can I contact Ashton Woods Homes?
You can contact Ashton Woods Homes by phone at +1 210-549-2565 or visit their website at https://www.ashtonwoods.com/?utm_medium=organic&utm_source=gmblisting.
Does Ashton Woods Homes have a presence on social media?
Yes, Ashton Woods Homes is on LinkedIn, Pinterest, TikTok, YouTube, Facebook, Instagram (@ashtonwoodshomes), and Twitter (@AshtonWoods).
What nearby real estate agents can assist me along with Ashton Woods Homes?
Nearby real estate agents include Buy Sell Love San Antonio, Ryan Wall REMAX Realty Advantage, Meg Enright, Viktoria Soileau, Nancy Oviedo Key Realtor, Leslie Conyers III, Noah at Realty Advantage, Miguel De Leon Agente de Re/Max Realty Advantage, Real Estate with Cindy Cantu Segovia, Real Estate in the Big State, Kristian Lucero Realtor, San Antonio Real Estate - Jolyn Warren Realtor, GRI, MRP, Cindalee Cano, Realtor, Susan Gentry Realty Advantage, Real Estate with Lisa Castillo, and Husain Lee Realtor with Realty Advantage.
What nearby services can I find around Ashton Woods Homes for property management or legal advice?
Nearby services include Spectrum Association Management and JellyBird HOA Management for property management, and Anderson Law PLLC for legal advice.
Are there nearby accommodations for visitors coming to Ashton Woods Homes?
Yes, Marriott Hotels Resorts Suites is a nearby hotel providing accommodations for visitors to Ashton Woods Homes.
What local amenities can I explore before or after visiting Ashton Woods Homes?
Customers can visit Great Clips Training Center for beauty and grooming services or use Western Union for money transfer services nearby.
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