Brand Certified
Air & Drain Works
4.9(630 reviews)
Certified by Air & Drain Works • Apr 26, 2026
Business Details
4719 Broom Street, San Antonio, TX
78217, United States
Certified by Air & Drain Works • Apr 26, 2026
(210) 987-9422
Certified by Air & Drain Works • Apr 26, 2026
https://www.drainworkstx.com
Certified by Air & Drain Works • Apr 26, 2026
About
Certified by Air & Drain Works • Apr 26, 2026
PlumberLeak Detection ServiceSewer & Drain CleaningHVAC ContractorAir Conditioning ContractorHeating Contractor
Air & Drain Works is San Antonio's trusted provider for plumbing, air conditioning and heating solutions! Offering comprehensive services for all your home comfort needs, we never leave a job worse than we found it. Specializing in water heaters, leak detection, sewer and drain cleaning, AC repair and installation, heating services, and indoor air quality, we ensure top-notch service for both residential and commercial clients. Our experienced team is committed to excellence in every job, big or small. With a focus on customer satisfaction, we deliver efficient, reliable solutions across San Antonio and surrounding areas. Say goodbye to plumbing, AC, or heating problems—call Air & Drain Works today to experience expert service done right!
Details
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Certified by Air & Drain Works • Apr 26, 2026
Hours
Certified by Air & Drain Works • Apr 26, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
630 reviews
5 stars
607
4 stars9
3 stars3
2 stars2
1 star9
- JAJames Alejandro4 days ago1.0I’ve now had multiple experiences with Air and Drain Works, and this most recent situation has been extremely frustrating and concerning. Two years ago, they replaced my entire main drain system. During that job, their crew actually broke through my tile from underneath the house. Instead of properly repairing it, I was basically given an “oops” and they filled the area with concrete. That alone should have been a major warning sign about the quality of their work. After reviewing that original job, I also noticed I had been overcharged for a significant amount of pipe that didn’t seem necessary. I had to call it out myself to get it corrected. Fast forward to a couple of days ago. They performed a hydrostatic test and told me the system was not holding water and that there was likely a separation, possibly near the cleanout. Based on that finding, they recommended a pinpoint test to locate the exact issue. I agreed and paid $1,300 for the pinpoint test, expecting it to give a clear answer. During that test, they told me they found a “bow” in the line, meaning the pipe was sagging and not properly supported. However, they were still unable to identify the exact location of any break or failure. Despite not being able to pinpoint the issue, I was still charged in full. Now I’m being told the only way to move forward is to dig underneath my home where they think the problem might be, at a cost of around $16,000. That completely defeats the purpose of the pinpoint test. I paid for a diagnostic service that was supposed to locate the problem, and instead I’m left with no clear answers and being pushed toward a very expensive and invasive repair based on guesswork. Considering they installed the system just two years ago—and given the issues during that original job—it raises serious concerns about their workmanship and accountability. At this point, I feel like I paid for testing that didn’t deliver results and am now being pressured into spending significantly more money without a confirmed cause. I strongly recommend anyone considering this company to get a second opinion and carefully review everything before moving forward.
- CDCindy Dodd6 days ago5.0Anthony did an awesome job on the pre work tests. He answered every question I had. The guy's a saint. Dalton did the after work tests today and was fantastic! Both guys were friendly and professional. Thank you so much!
- JWJudy WhitleyApr 16, 20265.0Kenny came and check out my a c unit cleaned it and explain all my issues I was having.Then, he show me all the pictures that he had taken and explained how to clean and protect it. He was very thorough and did a great job cleaning it.
- MRMaryel ReyesApr 16, 20265.0Anthony was great! He explained what he was doing and educated me on the clogged drain and use of garbage disposals and got the job done! He explained other issues he found and offered guidance about approximate cost and time so I will be joining as a member for other services! Shout out to the other staff from receptionist to dispatch team for their professional and prompt support! I appreciate that you guys have the special for clogged drains because it helps us homeowners with cost of pricey repairs!
- SBSteve ButlerApr 15, 20265.0He was very professional completed the job in a very timely manner. I am completely satisfied with his work done today. this job was done for a foundation repair so I was not charged anything. I assume that the foundation company took care of everything.
Frequently Asked Questions About Air & Drain Works
How Often Does My Water Heater Need Flushing?
For a well-running water heater system, we advise scheduling a cleaning once a year to keep your unit running efficiently. Routine maintenance is proven to extend the lifespan of your water heater. In tanked models, this helps prevent leaks and sediment accumulation.
Extensive cleaning removes unwanted debris and deposits that build up in the tank. Our plumbers can perform a flush treatment that will extend your water heater’s life expectancy.
What Is Hydrojetting And How Can It Help My Drains?
Hydrojetting is an effective way to clear out drain lines and pipes. Hydrojetting pushes a very powerful water jet through your pipes along with sewer lines. It clears out any kind of debris, waste and sludge that may be obstructing your plumbing system. This process is safe and power-balanced for your system.
At Air & Drain Works, we suggest hydrojetting to customers searching for proactive cleaning as well as some cases of clearing harder clogs. Stopping buildup before it occurs is the best way to keep your system clean and healthy.
When Should I Replace My Water Heater?
Here at Air & Drain Works, we recommend that if your water heater is 12 years or older then it may be time to invest in a new heater for your home. Over time, water heaters become calcified, make noises and can start leaking. These are all indications it’s time to replace your water heater.
If you’re experiencing any of these conditions or have concerns, give us a call today! Our team also offers installment of tankless water heaters for on-demand hot water.
What Are The Signs Of A Clogged Main Drain?
Detecting and addressing clogs in your main drain is essential to prevent potential serious damage. If you suspect a blockage, ask our professional plumbers to efficiently resolve the issue. Key indicators of a potential blockage include slow drainage in your toilet, shower/tub and sinks. In severe cases, water may stop draining altogether.
Unpleasant odors, particularly around your sink and toilet areas, are other signs of a blockage. Pay attention to unusual sounds such as gurgling coming from your drains or after flushing the toilet. If you observe any of these signs in your home or business, don’t hesitate to contact us. At Air & Drain Works, we extend our services to both residential and commercial clients.
What Are Signs That I Have A Hidden Leak In My Home?
A hidden leak can go unnoticed for several years if you do not pay close attention, which could lead to other residential issues. Many plumbing leaks are easy to recognize, as long as you know what to look out for.
Indications of a leak in your home include:
Mildew odor
Warped floor
Discolored spots on the floors and walls
Unexpected muddy/waterlogged areas outside
Water bill and water meter usage spikes
Drips from first-floor ceiling
Cracks in your foundation
Do these signs sound familiar? Air & Drain Works can have a team at your home promptly to assist with any issues you may have. Our team uses top-quality leak detection devices to determine the precise location of your leak!
What Is A Sewer Line Sag (Sewer Line Belly)?
When an area of your main drain line sinks, it’s typically due to poor soil problems. This may indicate that faulty sewer lines were installed. Drain line bellies can also be caused by tree root intrusions. The drooping develops a trough that gathers grease, sludge, waste and debris.
If left untreated, sewer bellies can clogs, erosion and sewer back-ups. Sewage system bellies can be repaired by identifying the damaged area and reinforcing or replacing broken pipes.
What Causes A Slab Leak?
Detecting and resolving slab leaks, situated beneath your property’s foundation, presents unique challenges due to their sub-surface location. Poor construction, water quality issues, high pressure and pipeline friction can contribute to these elusive leaks. Air & Drain Works specializes in identifying and addressing these issues, offering advanced detection for hidden leaks.
Indicators include floor discoloration, groundwater seepage, foundation shifts and unusual odors impacting your drain line and potentially causing backups. Air & Drain Works provides precise detection services, ensuring thorough resolution of these intricate plumbing challenges and providing peace of mind for your home or business.
What’s The Worst That Can Happen If I Delay Plumbing Repairs?
It’s vital to schedule service as soon as possible if there is a known issue. Water can create extreme structural damage to your home. The longer you avoid taking care of a plumbing leak, the more costly the repair could be.
Neglecting plumbing issues can result in water damage throughout your property, sewer failure or even foundation damage to your home. Air & Drain Works is proud to offer same day service for your plumbing emergencies. Call today to have your plumbing issues addressed by our team here at Air & Drain Works!
Do You Deliver Water Softener Salt?
Yes, we offer an exclusive Salt Delivery Service for customers who purchase and install water softeners from Air & Drain Works. This service is available for up to five years post-installation. We deliver salt directly to your home on a quarterly basis, eliminating the need for you to purchase, transport and keep track of salt yourself.
Customers are responsible for the cost of the salt and a delivery fee. You can sign up for this service during the installation of your water softener or by contacting our customer service team!
Who Should I Call If My AC Is Not Working?
If your AC is not working, call a trusted HVAC professional in San Antonio, like Air & Drain Works. Our San Antonio AC technicians are trained to identify and repair air conditioning issues to restore your comfort.
What Is The First Thing To Check When The AC Goes Out?
The first thing to check is your thermostat settings to ensure it’s set to “cool” and the temperature it’s displaying is lower than the room temperature. Also, check if the circuit breaker or AC power switch has tripped. If these elements seem normal, it’s time to call our HVAC professionals.
What Is The Most Common Furnace Failure?
The most common furnace failures often involve the following:
Dirty filters — Restrict airflow, causing the furnace to overheat
Pilot light or ignition issues — Prevent the unit from producing heat
Thermostat malfunctions — Incorrect temperature readings or control problems
Worn-out components — Malfunctioning blower motor or heat exchanger
What Is The Average Lifespan Of An HVAC Unit?
An HVAC unit typically lasts for 10-15 years, depending on the make, model and its maintenance routine. Regular filter changes and tune-ups for AC and heating systems can help extend their lifespan and maintain efficiency.
How Long Does It Take A Professional To Install An AC System
A professional can typically install an air conditioner in 4-8 hours, depending on the complexity of the job and the size of the system. Factors like ductwork modifications or additional components may extend the time.
Can A Heat Pump Cool A House In 100-Degree Weather?
Yes, a heat pump system can cool a house in 100-degree weather if properly sized and maintained. Modern heat pumps have the advanced technology to perform efficiently, even in the high temperatures common in San Antonio, TX.
Does HVAC Affect Indoor Air Quality?
Yes, HVAC systems significantly impact indoor air quality. Properly maintained systems filter out dust, allergens and other impurities, while poor maintenance can circulate contaminants and reduce air quality. Regular filter changes and cleanings are essential for healthier air.
How often should I flush my water heater to maintain its efficiency?
We recommend scheduling a water heater flush once a year to prevent leaks and sediment buildup, extending the unit's lifespan.
What is hydrojetting and how can it benefit my home drains?
Hydrojetting uses a powerful water jet to clear debris, waste, and sludge from pipes and drain lines, helping maintain a clean and healthy plumbing system.
When is it time to replace my water heater?
If your water heater is 12 years or older or showing signs like calcification, noises, or leaks, it's likely time to consider a replacement, such as a tankless water heater.
What are the common signs of a clogged main drain?
Slow drainage, unpleasant odors near sinks or toilets, and gurgling sounds are key indicators of a clogged main drain that require professional plumbing service.
How can I detect a hidden leak in my home?
Look for mildew odors, warped floors, water stains, increased water bills, muddy patches outside, drips from ceilings, or foundation cracks as signs of a hidden leak.
What is a sewer line sag and why is it a problem?
A sewer line sag, or belly, occurs when a section of the main drain line sinks, causing debris buildup and potential clogs, erosion, or sewage backups if left untreated.
Are there nearby places I can visit or use while waiting for plumbing or HVAC services?
Nearby you can find Beyer Air Conditioning & Heating for supplies, Alamo Rug Cleaning for cleaning needs, and the Hostess Cake and Wonder Bread Thrift Store for refreshments while you wait.
Is the location near any transit or service hubs that might help in reaching Air & Drain Works?
Air & Drain Works is situated near multiple businesses like Beeline Pest Control Texas and Prime Time Towing, which can be useful landmarks, helping customers easily find the location in San Antonio.
What payment methods does Air & Drain Works accept for services?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa, accommodating a variety of payment preferences.
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