Intown Plumbing

Reviews

• MR

  Myranda Rockhill

  Feb 18, 2026
  5.0
  Had a brand new water heater installed by another company. A few months later now, it stopped lighting (gas water heater). We thought maybe we were out of propane. Had the tank filled, still no pilot light lighting. Called Rheem for warranty and they sent out Intown Plumbing. I am SO glad they did! From the moment the appointment was scheduled I was sent an email confirmation with details. The day of service, the following day, I received a link via email to track their location (SO CONVENIENT!) They came precisely in the time window given. I greeted them outside and they were so friendly and professional. They got right down to business troubleshooting our issue and within 20 minutes detected the issue, called the company for a replacement igniter panel (not sure what it's called). They even had it expedited for us which we feel was really going above and beyond for their customer. I can't recommend David and David enough. Truly one of the kindest, most professional companies I've ever had the pleasure of working with.
• CS

  cameron smith

  Feb 11, 2026
  5.0
  Great Service!
• JK

  Jordan Knight

  Feb 1, 2026
  5.0
  Also agree with other reviews, Michael is top tier business operator and his technicians provide excellent service as well. I’ve used this company multiple times and have had nothing but experiences. 10/10 would recommend.
• KN

  Kalin Nonchev

  Dec 22, 2025
  2.0
  My experience was not very good. The office that contacted me did not know anything about pricing. Didn't tell me how much service call would be. Service call amount was not listed on thumbtack either. The technician was nice but didn't have the needed part, and wanted to charge me $4/minute for me to go get it from Home Depot for a $460 labor only repair of a bath tub faucet cartridge. I think a few things are not right with how your company does business. I paid $85 service call.
• JD

  Joellen Dechant

  Dec 8, 2025
  5.0
  What a great company. Would highly recommend, the technicians are amazing and very knowledgeable. Would definitely recommend this company!