Gator Garage Door Repair

Reviews

• TN

  Tina Newstrom

  5 days ago
  5.0
  Wes came out to help with issues I was having with my garage door opener and provided excellent service. He was very patient, kind, and took the time to carefully troubleshoot the problem and walk me through possible solutions. Wes explained everything clearly and determined the issue was actually with HomeLink rather than the opener itself. I really appreciated his professionalism, knowledge, and willingness to help. Great experience and great customer service!
• KC

  Kelley Carpenter

  Mar 5, 2026
  5.0
  Aiden M came and quickly diagnosed an issue I was having with my garage door. He was knowledgeable and prepared to make the repair on the spot. He was able to give me several options with different price points to fit within our budget. Once I made my choice, the work was done quickly and at a fair price.
• DM

  Doug Matheson

  Mar 2, 2026
  5.0
  I had broken spring and cable issue, Jalen Loggins was the technician that came out to service the system. I was provided with 3 separate options. I went with total upgrade with new opener, springs and rollers since my system was close to 20 years old. Jalen was friendly and explained everything very well. He was a pleasure to work with.
• SK

  Savannah K

  Mar 2, 2026
  5.0
  Jalen JUST left but my experience with him was so great I had to leave a review before I forgot. Im a renter and I accidentally hit my garage door on the inside and knocked the rollers off track. Jalen came and he not only looked at the door, he took my concerns and questions seriously. I had another company over for a quote just before Jalen got here and that man did not listen to me at all. I was pretty annoyed at being dismissed but it was the complete opposite experience with Jalen. I can’t recommend this company and Jalen enough. Bri, the scheduler (sorry don’t know your title), you did a wonderful job keeping in contact and me updated. I was able to manage my work load and this company didn’t leave me hanging with a range of a few hours. My experience was absolutely fantastic. I just wish I had a company like this in all other aspects of my life. A+++++
• RS

  R Savvy

  Feb 11, 2026
  5.0
  TL;DR: What can I say? There is a reason Gator Garage Doors has a 5 star rating on Google - they are efficient, honest, courteous, and good at what they do. I'm not really sure you can get much more than this out of a company to fix your garage door issues. If you have a Garage Door issue - call these guys asap. Because I like to leave a thorough review, here are the details! Cost: I honestly did not price compare, these are the first guys I called, and because the technician that came out (Aaron Terry) was such a pro at everything I had no need to get another quote from anyone else. I'd think the price for what I got was reasonable, I had an old Genie model (9 years old) with one spring, both were busted. I had them both replaced, all new stuff, new remotes and keypads, etc. I will also state, I was presented with 5 different quotes, all of which would have fixed the issue, so I had a low-end and a high-end to choose from. Good to have options that fit your budget. Service: Aaron was the first service technician in my life that called me ahead of time, told me when he was going to arrive, said he was probably going to stop at a gas station and asked if I wanted anything to drink, or a coffee... WHAT?! Sure, I've had technicians call ahead, let me know when they'll be there, all that... but how do you stand out? Ask the client IF THEY WANT SOMETHING ON THEIR WAY?! I had not even had them inspect anything, commit to paying for anything, etc.. Small thing, big impact honestly. When Aaron got here, he was just as professional and courteous - can't get any better than Aaron really. Efficiency: Scheduling only took a few minutes, and they were able to get us in the next day - I don't necessarily know if this is indicative of their staffing, seasonality, etc.. so maybe don't expect that always, but 1 day for a non-emergency is pretty dang good (I say non-emergency because we didn't have a car or anything else important "stuck" in the garage). From the time Aaron got here, to the time he completed the job and left, it was maybe 3-4 hours? To diagnose the issue, explain it, go through quote's and scenarios and answer questions, THEN also fix it and install the new stuff - I was impressed.