Thompson Safety

Reviews

• RG

  Richard Garza

  Mar 30, 2026
  5.0
  Thompson Safety is a good business partner with Divinity Family Services, the community and for those in need. They contributed 30 fire extinguishers for the most vulnerable of foster families throughout Texas.
• MO

  Monica Owens

  Feb 4, 2026
  5.0
  Elijah is awesome and very helpful. Very informative and patient.
• KH

  Kelly Hammons

  Jan 11, 2026
  5.0
  Johnny, Travis and crew are so helpful. Thank you for helping get us fixed up!!!
• OM

  Office Manager

  Jan 7, 2026
  1.0
  I’m very disappointed with Thompson Safety, especially compared to the excellent service we always received from Liberty Fire before the ownership change. Under Liberty Fire, we were treated with respect and professionalism every time. Unfortunately, that is no longer the case. Recently, I was contacted regarding a discrepancy I reported and instead of being listened to, I felt bullied, dismissed, and completely unheard. I was talked over when trying to explain my situation, and the representatives (there was two of them, speaking to me using their speaker option) made it clear my concerns didn’t matter. Shockingly, the call ended with me being hung up on, which is incredibly unprofessional and unacceptable. It’s sad to see a good company turn into such a negative experience. I truly hope Thompson Safety reconsiders how they treat customers, because right now their customer service is nowhere near the standard Liberty Fire once provided. That being said, my business will no longer do business with Thompson Safety!
• JW

  Jennifer Williams

  Dec 5, 2025
  5.0
  Dayne was efficient a professional. Do a great job of communicating what he was doing with our fire alarms and what was expected from us. Thank you!