Equipment Rental AgencyConstruction Equipment Rental Service
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Rockwall to get help with all of your equipment rental needs today!
Although I had some trouble with the equipment I rented, the staff was extremely helpful and overall had great customer service! Daniel was especially professional and polite and I’m very thankful for the staff that helped me through all of my issues that I was having. They made every wrong right and showed tremendous integrity. I highly recommend doing business with this great group of people!
LL
Lynn Lueck
Oct 20, 2024
1.0
The service folks and equipment are great. With my last rental I experienced a very unpleasant "person" on the admin side - once is enough for me!!
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What documents and payment methods are required to rent a tool from Sunbelt Rentals?
You need a driver’s license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. Commercial Credit accounts are also available.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit. Payment info is collected at reservation, but your card is only charged when you pick up equipment. Credit customers have a deposit held until return and contract closure.
Can I extend my equipment rental period at Sunbelt Rentals?
Yes, contact the rental branch to extend your rental. Additional charges will be added to your contract and card as per day, week, or 4-week rates shown in the rental contract.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the same location. If needed, contact the original store for guidance and assistance with alternate return locations.
Does Sunbelt Rentals offer equipment delivery and what does it cost?
Yes, delivery is available for a reasonable fee based on equipment type, rental location, and project site distance. You can specify drop-off time during reservation.
What should I do if rented equipment breaks down while in use?
Contact the branch or use the Equipment Detail page in your reservation to request service. Sunbelt Rentals offers a Rental Protection Plan for damage protection.
What are the operating hours for Sunbelt Rentals in Rockwall, TX?
The location is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there any nearby hardware or building supply stores close to Sunbelt Rentals?
Yes, PartsWarehouse.com (hardware store and flooring contractor) and Lattimore Materials (building supply store) are nearby and can be convenient for purchasing materials needed alongside your equipment rentals.
How can nearby storage facilities benefit a customer renting from Sunbelt Rentals?
Nearby self-storage facilities like Advantage Storage, Storage Locker, and Highway 276 Self Storage provide convenient options for storing equipment or materials when not in use, helping customers manage project logistics efficiently.
What local amenities are near Sunbelt Rentals that customers might visit before or after renting?
Customers can visit nearby eateries like Sonic Drive-In or pick up supplies from PartsWarehouse.com. Additionally, if interested in recreation or arts, Royalty Dance Academy and Rockwall Marine are nearby.