HR Phoenix Electrical & Plumbing

4.7
576 reviews

About

ElectricianElectrical Supply StoreExterior LightingLighting ContractorSmall Electrical RepairsPlumberWater Heater SalesWater Heater Service
HR Phoenix Electrical Services is a family-owned company serving the entire DFW area. We fix electrical the other guys can't. We strive to provide excellent electrical service and installation for homes and businesses.

Location

HR Phoenix Electrical & Plumbing
7171 Latham Drive, Richland Hills, TX
76118, United States

Hours

Reviews

4.7
576 reviews
5 stars
510
4 stars
21
3 stars
10
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, courtesy, and responsiveness of the technicians and management.

Quality of Work

Feedback was mixed; while some customers appreciated the quality and thoroughness, others reported poor workmanship and issues with installations.

Pricing Concerns

Several reviews highlighted concerns about high costs and perceived overcharging for services rendered.

Timeliness

There were complaints about technicians being late or not showing up as scheduled, although some customers noted punctuality.

Communication

Customers appreciated clear communication during the service process, but some experienced issues with transparency regarding costs and service details.
  • SW
    Stanley Warren
    2 days ago
    5.0
    Very nice to do business. And looking forward to doing business with them again. Hooking up my car charger
  • KW
    Ken Wilkinson
    Nov 2, 2025
    5.0
    Electrical for Generator connection. Reasonable estimate, explained the entire setup, answered questions. The work was completed as planned at the agreed price.
  • JR
    John Reagan
    Oct 14, 2025
    1.0
    did poor work and will not return to repair their ship-shod work!!!!i would vot reuse.over charged avd talked-down to by dhris!!
  • JO
    Jonathan De La O
    Oct 13, 2025
    1.0
    I scheduled this team twice. The first time they were late and the same with the second time. Both times late over 1.5 hours. I told them not to come the second and they still did. Tech still showed up but I should not have let him in because he put the light switches in the most moronic positions. Then I call the owner and it has been 2 business days and still nothing on why the tech put the switches in the wrong place and were done so poorly. I appreciate the care for your customers. Use Mr. Electric. Yes they are more expensive, but they are not as bad as this service.
  • EE
    Edd
    Oct 13, 2025
    1.0
    Charging me for doing literally nothing. Call them to fix my mechanical chime a guy came, he looked like had no expirience or didnt know what he was doing, stay looking and seing and ended up saying everything looks ok and I dont know why it doesnt work. I did payed then the $298. In other words in 1 hour they came tell me oh yeah dont know whats wrong, you owe us $298. WTH

Frequently Asked Questions About HR Phoenix Electrical & Plumbing

What type of electrical services does HR Phoenix Electrical & Plumbing offer?

They provide residential and commercial electrical services and installations, including generator installations, lighting fixture installations, rewire projects, electrical panel upgrades and repairs, lighting projects, light pole installation and service, electrical service for fuel installations, and doorbell installations.

What are the business hours of HR Phoenix Electrical & Plumbing?

The company is open 8 AM to 5 PM Monday through Friday. For emergency calls, they are available 24 hours a day, 365 days a year.