Business Details
About
ElectricianElectrical Supply StoreExterior LightingLighting ContractorSmall Electrical RepairsPlumberWater Heater SalesWater Heater Service
HR Phoenix Electrical Services is a family-owned company serving the entire DFW area. We fix electrical the other guys can't. We strive to provide excellent electrical service and installation for homes and businesses.
Location
HR Phoenix Electrical & Plumbing
7171 Latham Drive, Richland Hills, TX
76118, United States
Hours
Reviews
4.7
584 reviews
5 stars
515
4 stars
21
3 stars
11
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised promptness and professionalism, while others reported poor workmanship and high costs.
Pricing
Customers frequently mentioned high prices and perceived overcharging for services, leading to dissatisfaction.
Communication
Communication was noted as a strong point by some, but others experienced issues with scheduling and responsiveness.
Customer Experience
While some customers had positive experiences and expressed willingness to return, others reported feeling misled or dissatisfied with the service provided.
- RARick Alvarado2 days ago5.0Quick professional service.
- DMDavid Merlene5 days ago5.0This was one of the most professional groups I have hired. They showed up on time, competed the job very efficiently. They were neat, friendly and professional. It almost seemed like a commercial. I am not sure they were the cheapest but they did a top notch job. Thank you so much.
- NHN HDec 29, 20251.0I had a very disappointing experience with HR Phoenix Electrical. The electrician arrived about 50 minutes late — which I was willing to overlook — but it quickly became clear the technician was moving extremely slowly. After taking a long time to diagnose the issue, he told me I simply needed a new GFCI outlet. I’ve replaced these myself before for under $20, so I was surprised when he quoted $298 for the hour, despite only being there roughly 30 minutes at that point. He then said he had to leave and purchase a GFCI from a hardware store — surprising for such a basic and common part. He assured me he would be back, complete the work, and still finish within an hour total. Instead, he was gone about 25 minutes, returned, and ended up barely over the one-hour mark. Because of that, he charged me for a second full hour, even though the delay was entirely due to his slow pace and leaving to buy a part he should have had on-hand. To make matters worse, I had a coupon for a free estimate that he said didn’t apply, meaning I would be charged even if I stopped the job — which is the only reason I didn’t cancel when I realized I couldn't supposedly use the coupon. Had I known I would be charged for two hours after the first scam, I would have asked him to leave within the first 30 minutes and handled the fix myself and saved hundreds of dollars. This felt dishonest, overpriced, and like a bait-and-switch. I strongly recommend avoiding HR Phoenix Electrical. I hope sharing my experience helps others steer clear of the same situation.
- GBGary BarenDec 16, 20251.0Quoted me $900 for a 5 ft run of 8 AWG, an outlet and a heater hookup. Got it done by a master electrician for $250. Un freaking real how they would take advantage of you. Beware, get quotes from multiple sources.
- SRScott RobertsDec 16, 20253.0The communication and responsiveness was excellent. What was not great is that they rebuilt a toilet tank and then afterward recommended replacing the whole toilet. If they had just flushed the toilet before doing the original work they would have detected the issue. So I spent a lot of money on a repair and then was told I needed to replace the toilet.
Frequently Asked Questions About HR Phoenix Electrical & Plumbing
What type of electrical services does HR Phoenix Electrical & Plumbing offer?
They provide residential and commercial electrical services and installations, including generator installations, lighting fixture installations, rewire projects, electrical panel upgrades and repairs, lighting projects, light pole installation and service, electrical service for fuel installations, and doorbell installations.
What are the business hours of HR Phoenix Electrical & Plumbing?
The company is open 8 AM to 5 PM Monday through Friday. For emergency calls, they are available 24 hours a day, 365 days a year.
Where is HR Phoenix Electrical & Plumbing located?
The business is located at 7171 Latham Drive, Richland Hills, TX 76118, United States.
How can I contact HR Phoenix Electrical & Plumbing?
You can reach them by phone at +1 817-616-5001 or via email at hrphoenixelectrical@gmail.com.
What payment options are available at HR Phoenix Electrical & Plumbing?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is HR Phoenix Electrical & Plumbing a family-owned business?
Yes, it is a family-owned company serving the entire Dallas-Fort Worth area since 2018.
What makes HR Phoenix Electrical & Plumbing stand out?
They specialize in fixing electrical issues that other companies cannot or will not handle, emphasizing excellent service for both homes and businesses.
What nearby services might be useful for a customer visiting HR Phoenix Electrical & Plumbing?
Nearby businesses include Steve's Auto Repair and The Truck Stop for automotive services, Same Day Plumbing and CR Plumbing for plumbing needs, and Aladdin Rentals and Events for party supplies and rentals, which could be convenient for customers in the area.
Are there any nearby places to eat when visiting HR Phoenix Electrical & Plumbing?
Yes, j.js Hot Dogs, an American restaurant specializing in hot dogs, is located near HR Phoenix Electrical & Plumbing and can be a great option to grab a meal.
What local attractions or services are near HR Phoenix Electrical & Plumbing for visitors or residents?
Nearby are the Richland Hills Masonic Lodge, Lexington Place Nursing & Rehabilitation, and Birchwood of Richland Hills retirement home. Additionally, the City Marketplace 7206 offers groceries and farmers market items, which can be helpful for local residents and visitors.