Business Details
About
Equipment Rental AgencyStair Contractor
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Rhome to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.4
14 reviews
5 stars
11
4 stars
1
3 stars0
2 stars
1
1 star
1
- AIAshleigh InglesMay 13, 20255.0We used to rent through Home Depot for our small business and assumed rude customer service and faulty machines were just par for the industry. Sunbelt has earned our continued business through fair pricing, well educated staff, and good business practices. The one time I had an issue with a rental, the 24/7 line walked me through some troubleshooting, and the rental cost was reimbursed. The staff are to the point, but not unfriendly or unkind. Sunbelt Rhome has made running projects with a small business much smoother. Definitely recommend.
- LMLandon MitchellFeb 15, 20245.0Awesome service and staff
- BTBen TaylorFeb 5, 20241.0Rented a backhoe from Sunbelt, was concerned about the weather. I mentioned my concern since we payed for the minimum 8hrs, they said “we’re reasonable”. The weather didn’t allow us to work more than 3hrs; upon return we asked if we could finish the full rental time of 8 hrs; they said we would need to pay for another 8hrs and there was nothing they could do for us, I believe they had every opportunity to help us and chose not to.
- AWAmy WendellJun 30, 20232.0The customer service here is not the best. My husband called & advised we needed a skid loader with forks & a bucket on a specific date. He arrived around 4:40pm on a Friday (this establishment closes at 5pm) & the associates gave him attitude. I assume since it was close to closing time on a Friday. Plus, the skid loader wasn't even ready so they were scurrying around to get everything & sign papers before 5pm. He returned it on a Monday morning before they opened. I sat with it until they did just to make sure nothing happened to it. A random worker hoped in it, looked at me, then just drove it away to park it or whatever they do when equipment is returned. I walked in & asked if they needed anything else & he said no. I responded thanks, bye. Just poor customer service, don't y'all want us to keep coming back & recommending y'all to get more business?
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit. Payment information will be requested at reservation but will only be charged upon equipment pickup. Credit customers have a deposit held in their account until the equipment is returned.
Can I keep the rented equipment longer than planned?
Yes, you can contact the rental branch to extend your rental. Additional charges will be added to your contract and credit card based on extended rental time.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If you need to return it elsewhere, contact the renting store for assistance and guidance.
Does Sunbelt Rentals offer delivery of equipment?
Yes, equipment delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off and pickup dates. Delivery and pickup fees apply and can be coordinated with specific instructions.
What should I do if the rented tool breaks during use?
If a tool stops working, request service via the Equipment Detail page in your reservation or contact the rental branch. Sunbelt Rentals offers a Rental Protection Plan for damage coverage.
What are the operating hours of Sunbelt Rentals in Rhome, TX?
Sunbelt Rentals in Rhome is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of equipment can I rent at Sunbelt Rentals?
They offer equipment including aerial work platforms, air compressors, concrete & masonry tools, earthmoving equipment, forklifts, landscaping and lawn equipment, generators, welders, pressure washers, and more.
How can the nearby place '114 Auto & RV Collision Center' be useful when visiting Sunbelt Rentals?
If your vehicle or RV needs repair while renting equipment, 114 Auto & RV Collision Center nearby offers auto body and repair services, providing convenient support during your project.
What nearby places offer fitness or recreational activities close to Sunbelt Rentals?
Nearby you can find Metroplex Cages and Elite Indoor Training at Outlaw Cages, which offer batting cages and sports facilities, as well as Champion Cheer gymnastics center and CrossFit OYL gym for fitness training.
Are there any places nearby for automotive services when renting from Sunbelt Rentals?
Yes, nearby automotive service options include Texas Truck Doctor, Texas Born Performance, Funes Tire Shop, Carreras Performance, Brittni's Automotive Repair, and more, which can help with vehicle repair and customization needs.