Customers consistently praised the prompt, friendly, and professional service provided by technicians.
Expertise
Technicians demonstrated extensive knowledge and skill, effectively diagnosing and resolving issues.
Timeliness
Many reviews highlighted the quick response times and same-day service for urgent repairs.
Communication
Technicians were noted for their clear explanations and willingness to educate customers about their garage door systems.
Reliability
Long-term customers expressed trust in the company, citing consistent quality of service over many years.
SS
Scott Sutherland
2 days ago
5.0
Great company…. I highly recommend. I have used this company several times for different homes. My double wide door broke Saturday morning. They came out within 2 hours. Kyle was excellent. My door came off the tracks. Kyle realigned the door, tuned it up and serviced everything…..it works like new.
Also, Kyle reprogrammed my keypad which had not worked in over a year. And….the Price was very reasonable.
Thank you Robin and Kyle! You saved the day.
CC
C C
3 days ago
5.0
Honestly I was a bit skeptical about all the 5 star reviews, but I can report that they are well deserved. I got a ridiculous amount of quotes from Plano Overhead before finally settling on one, they had quick response times, the team that came out (Jarrod and Jake) were very nice and I am happy with the finished product. We have a window issue from the manufacturer (not Plano Overheads fault) and Sandy was quick to submit the warranty for the replacement. I would recommend Plano Overhead, they are a great team to work with and we will definitely use them in the future.
MW
Manalebish Woldeyes
4 days ago
5.0
The technician who came to service our garage door gave excellent service. He educated us in the issues concerning our garage door, how to routinely maintain our garage door, and each step of what he was doing. He was kind, professional, and courteous and I would 100% be a returning customer and refer many others due to such a positive experience. Thanks again!
BG
Bob Giese
Jan 3, 2026
5.0
Casey came out same day after I closed the garage door on an open closet door and threw it off track and unwound the cable. He wound the cable, put back the roller on track, and fixed the opener track that had become dislodged and reset the open and close limits. He examined entire door and found two hinges that were broken and replaced them. Then he ensured the entire door was level with the tracks. The whole time he walked me through the process and answered my questions as he went. I learned a lot and am very grateful for the wonderful job he did!
NS
Noah Staitman
Jan 2, 2026
5.0
The garage door didn't want to close but Hoang from Plano Overhead Garage Door came to the rescue. It was the first time Ive worked with Plano Overhead Garage Door but after this experience, Id recommend them wholeheartedly. They answered my webform quickly, scheduled the service call same day, showed up on time and did a great job.
Hoang is a great ambassador for the company. He was polite, explained everything thoroughly, did a great job with the repair and finished up quickly. It's no wonder he has so many 5-star reviews!
I couldn't be happier with the service we received from Hoang and Plano Overhead!
Frequently Asked Questions About Plano Overhead Garage Door
What services does Plano Overhead Garage Door offer?
They offer garage door and opener repair, installations, parts, and free in-home estimates.
Where is Plano Overhead Garage Door located?
They are located at 1100 North Central Expressway, Suite A, Plano, TX 75074, US.
What are the business hours of Plano Overhead Garage Door?
They are open Monday to Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 3:00 PM. They are closed on Sundays.
How can I contact Plano Overhead Garage Door?
You can call them at +1 972-422-1695 or email info@planooverhead.com, PlanoOverhead@hotmail.com, or planooverhead@hotmail.com.
What garage door brands does Plano Overhead Garage Door carry?
They carry C.H.I. Garage Doors and Liftmaster Garage Door Openers.
Is Plano Overhead Garage Door a family-owned business?
Yes, they have been locally family owned and operated since 1977.
What payment options are accepted at Plano Overhead Garage Door?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby retail stores are close to Plano Overhead Garage Door?
Nearby retail stores include Levitz Mattress Company, Mattress Outfitters, and Bassett Furniture Plano, which customers can visit for home furnishing needs before or after their garage door service.
Are there any dining options near Plano Overhead Garage Door?
Yes, customers can find several nearby restaurants such as Valerie's Taco Shop, NASCAR Refuel Tenders & Burgers, Schlotzsky's, Jason's Deli, IHOP, Firehouse Subs, and Panera Bread for a meal before or after their visit.
If I'm visiting Plano Overhead Garage Door, what nearby automotive services can I access?
Nearby automotive services include Discount Tire for tire and oil changes, Drive Time for automotive repair and used car sales, which could be convenient if you need vehicle maintenance along with your garage door service.