Red's Safe & Lock

4.5
202 reviews
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About

Hardware StoreConstruction Equipment Rental ServiceElectrical Supply StorePlumbing Supply StorePaint Store
We sale and install safe and lock as well as True Value Hardware Store

Location

Red's Safe & Lock
220 Pasadena Boulevard, Pasadena, TX
77506, United States

Hours

Reviews

4.5
202 reviews
5 stars
163
4 stars
14
3 stars
7
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide quick service.

Product Availability

The store is frequently noted for having a wide variety of items, especially tools and hardware, although some customers expressed concerns about higher prices compared to competitors.

Locksmith Services

The locksmith services received positive feedback for being efficient and knowledgeable, with many customers satisfied with their key duplication and rekeying experiences.

Pricing Concerns

Several reviews mentioned that prices are higher than those at larger home improvement stores, leading to mixed feelings about value for money.

Mixed Experiences

While many customers had positive experiences, some reported issues with customer service, particularly regarding treatment of Hispanic customers and specific incidents of rudeness.
  • GK
    Gayle Keller
    Nov 4, 2025
    5.0
    Amazing job by Jose! He went beyond the call if duty to help me! A special thanks to Veronica for her guidance in scheduling our appointment abd answering the questions that I asked. I love using Reds Safe anf Lock. Thanks for hiring such dedicated employees!
  • BS
    Blanca Salinas
    Sep 28, 2025
    5.0
    Vivo cerca,y cuando necesito algo,siempre lo.consigo ahi, me encanta la atención que sus empleados dan a los clientes,te sugieren a veces algo mejor de lo que tenias planeado;en cuanto al precio,siempre vale la pena $ extra si el servicio siempre es de primera calidad
  • CR
    cindy reeves
    Jul 17, 2025
    5.0
    did not end up moving safe but they were so friendly over the phone
  • SC
    Sean Cowe
    Jul 8, 2025
    4.0
    They did fix the ignition on my car properly but the locksmith told me He would make a new key after my key got stuck in the ignition. Rather than actually making the new key, they just took the key part and glued it back to the key fob and gave this as the key to start the vehicle. It got stuck in the ignition immediately upon use. Fortunately, I had a spare key. Overall, decent experience and did a good job fixing the actual ignition housing. Would recommend again but make sure to communicate terms clearly with locksmith when having service performed.
  • KR
    Kevin Riggle
    Jul 3, 2025
    5.0
    I needed a second key cut and programmed for a used F-150 that I recently purchased. They were friendly and answered all of my questions before starting the job. They were able to complete the job without any issues, and I was very pleased. This kept me from dealing with the dealership and saved me some $.

Frequently Asked Questions About Red's Safe & Lock

What services does Red's Safe & Lock offer?

Red's Safe & Lock sells and installs safes and locks and operates as a True Value Hardware Store.

Where is Red's Safe & Lock located?

Red's Safe & Lock is located at 220 Pasadena Boulevard, Pasadena, TX 77506, USA.