Many customers praised the friendly and helpful staff, noting their willingness to assist and provide quick service.
Product Availability
The store is frequently noted for having a wide variety of items, especially tools and hardware, although some customers expressed concerns about higher prices compared to competitors.
Locksmith Services
The locksmith services received positive feedback for being efficient and knowledgeable, with many customers satisfied with their key duplication and rekeying experiences.
Pricing Concerns
Several reviews mentioned that prices are higher than those at larger home improvement stores, leading to mixed feelings about value for money.
Mixed Experiences
While many customers had positive experiences, some reported issues with customer service, particularly regarding treatment of Hispanic customers and specific incidents of rudeness.
GK
Gayle Keller
Nov 4, 2025
5.0
Amazing job by Jose! He went beyond the call if duty to help me!
A special thanks to Veronica for her guidance in scheduling our appointment abd answering the questions that I asked.
I love using Reds Safe anf Lock. Thanks for hiring such dedicated employees!
BS
Blanca Salinas
Sep 28, 2025
5.0
Vivo cerca,y cuando necesito algo,siempre lo.consigo ahi, me encanta la atención que sus empleados dan a los clientes,te sugieren a veces algo mejor de lo que tenias planeado;en cuanto al precio,siempre vale la pena $ extra si el servicio siempre es de primera calidad
CR
cindy reeves
Jul 17, 2025
5.0
did not end up moving safe but they were so friendly over the phone
SC
Sean Cowe
Jul 8, 2025
4.0
They did fix the ignition on my car properly but the locksmith told me
He would make a new key after my key got stuck in the ignition. Rather than actually making the new key, they just took the key part and glued it back to the key fob and gave this as the key to start the vehicle. It got stuck in the ignition immediately upon use. Fortunately, I had a spare key. Overall, decent experience and did a good job fixing the actual ignition housing. Would recommend again but make sure to communicate terms clearly with locksmith when having service performed.
KR
Kevin Riggle
Jul 3, 2025
5.0
I needed a second key cut and programmed for a used F-150 that I recently purchased. They were friendly and answered all of my questions before starting the job. They were able to complete the job without any issues, and I was very pleased. This kept me from dealing with the dealership and saved me some $.
Frequently Asked Questions About Red's Safe & Lock
What services does Red's Safe & Lock offer?
Red's Safe & Lock sells and installs safes and locks and operates as a True Value Hardware Store.
Where is Red's Safe & Lock located?
Red's Safe & Lock is located at 220 Pasadena Boulevard, Pasadena, TX 77506, USA.
What are the business hours for Red's Safe & Lock?
Red's Safe & Lock is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which payment methods are accepted at Red's Safe & Lock?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Invoice, MasterCard, and Visa.
Which areas does Red's Safe & Lock serve?
They serve multiple locations including Pasadena, South Houston, Galena Park, Deer Park, Jacinto City, Cloverleaf, Channelview, Pearland, Houston, Friendswood, LaPorte, Webster, West University Place, Seabrook, Baytown, and League City in Texas.
How can I contact Red's Safe & Lock?
You can contact them by phone at +1 713-477-7128 or email at info@redssafeandlock.com.
Are there other nearby hardware stores near Red's Safe & Lock?
Yes, nearby are True Value Home Improvement Store and Red's Safe and Lock Service, both offering hardware and home improvement supplies.
What dining options are available near Red's Safe & Lock?
Nearby dining options include Pizza Hut Express, Taco Bell, McDonald's, and Grand Prize Barbeque where customers can grab a meal before or after visiting the store.
Are there any automotive services close to Red's Safe & Lock?
Yes, there are several nearby automotive services including Bass & Meineke Complete Auto Care, Infinite Shine MD for auto detailing, R/T Hand Car Wash, and RRV Linares Auto Detail Car Wash.
What year was Red's Safe & Lock established?
Red's Safe & Lock has been in business since 1952, providing trusted locksmith and hardware services.