Our company’s starting philosophy was to help as many people as we could. Over a decade later, that is still our foundation philosophy. And implementing our philosophy is how we have become the heating, ventilation, and air conditioning (HVAC) industry experts in South Texas and Southwest Louisiana.
At Innovative Air Solutions, our highly certified and trained team of heating and cooling experts will always go the extra mile for you. We believe in doing things right the first time, so you can trust in our work—and our products. Our products are of the highest quality from top-of-the-line manufacturers.
Many customers praised the friendly and professional demeanor of the technicians, highlighting their willingness to explain issues and solutions clearly.
Response Time
Customers frequently noted the quick response times for service calls, often receiving assistance within hours of contacting the company.
Professionalism
Technicians were described as knowledgeable and professional, with several customers expressing satisfaction with the thoroughness of their work.
Quality of Work
While many reviews praised the quality of work, there were significant complaints about overcharging and poor plumbing jobs that led to further issues.
Communication
Several customers appreciated the clear communication regarding service options and pricing, although some expressed frustration over lack of follow-up on issues.
RB
Ronald Bland
Nov 6, 2025
5.0
Fast, efficient, and worth the money. Parker and his team did an excellent and professional job.
BM
Brian Miller
Nov 6, 2025
5.0
OUTSTANDING response from Innovative Air Solutions. Our tankless water heater broke down. I sent a text at 6:30 AM, they responded by 8:30, and the tech arrived by 9:00. The technician, Reggie, was extremely friendly and professional. Very knowledgeable and his work was very neat. Reggie and Innovative had my water heater replaced and my showers hot again the same day, in spite of the fact that replacement parts had to come from 2 hours away in Houston. This is not my first positive experience with IAS, and they will continue to be my first call for AC and plumbing help.
AM
Andrew Menard
Nov 3, 2025
5.0
My unit was making a noise that it had never made until the heater kicked on. The repair was covered by the warranty and was a quick fix.
MJ
M J
Oct 27, 2025
1.0
Their "plumbers" are glorified sales reps who probably are on commission who will try to charge you on anything they can find! A $99 water heater flush turned to $1,000+ due to "code violations that NEED to be done", where the City agreed that this doesn't need to be done! Absolute crooks, do not trust these people. They often use scare tactics to pressure you! They even tried to sell a water filter system!!
JJ
John
Oct 15, 2025
5.0
Chris was fantastic to work with! Our AC had gone out, and we’d also been dealing with ongoing allergy issues in the house. After a careful inspection, Chris found that our compressor had failed and that there was quite a bit of growth inside the ductwork — something several other companies had completely missed.
He recommended installing a high-efficiency Lennox system along with all new ductwork. The installation team did an outstanding job — they were professional, thorough, and made sure everything was clean and properly set up before leaving. The new system has been running great for the past six months, keeping our home cool, comfortable, and the air noticeably cleaner.
Chris also explained how to maintain good indoor air quality and helped us add an air sanitizer to prevent future growth. We’re extremely happy with the results and highly recommend Chris and his team for their honesty, knowledge, and top-quality work.
Frequently Asked Questions About Innovative Air Solutions
What services does Innovative Air Solutions provide?
Innovative Air Solutions specializes in heating, ventilation, and air conditioning (HVAC) services, including heating and air conditioning contracting and air quality consulting.
Where is Innovative Air Solutions located?
They are located at 2435 Martin Luther King Dr, Orange, TX 77630, USA.
What are the business hours of Innovative Air Solutions?
Innovative Air Solutions operates 24 hours a day, 7 days a week, including holidays.
How can I contact Innovative Air Solutions for service or sales inquiries?
You can reach them by phone at +1 409-883-9616 or email service@i-airsolutions.com for service and sales@i-airsolutions.com for sales inquiries.
What is the philosophy behind Innovative Air Solutions?
Their founding philosophy is to help as many people as possible, which has guided them to become HVAC experts in South Texas and Southwest Louisiana.
Can I find Innovative Air Solutions on social media?
Yes, they can be found on Facebook at https://www.facebook.com/140232606046387 and on Instagram as @innovativeairsolutions.
What is a notable competitor to Innovative Air Solutions?
ACE Air Conditioning is a competitor to Innovative Air Solutions in the HVAC industry.
What nearby government services are close to Innovative Air Solutions?
Nearby government services include Pinehurst Fire Department, Pinehurst City Hall, and Pinehurst Police Department, which may assist customers with emergency services or city-related inquiries.
Are there any nearby medical or dental services near Innovative Air Solutions?
Yes, customers can find dental services at Dr. Walter E. Landis DDS, Walter E. Landisch, DDS, and Brewer Family Dental, as well as hearing aid services at Beltone Hearing Centers.
What nearby dining options are available if I visit Innovative Air Solutions?
Lucy’s Cafe, and Lucy’s Cafe and Bakery offer nearby dining opportunities where customers can enjoy meals before or after their visit.